Admissions Support Specialist

(Jurupa Hills Post Acute) Mt Rubidouxidence Opco, LLC; California; On-site; USD 42,000 - 58,000; Full time

Job summary

PACS is seeking an Admissions Assistant to support smooth transitions for new residents and their families. You will work closely with the Admissions Coordinator and interdisciplinary teams to manage pre-admission assessments, documentation, and tours.

Ideal candidates have experience in admissions or healthcare, strong communication and organizational skills, and proficiency with MS Office and EHR systems. This role emphasizes confidentiality and patient-centered service.

Qualifications

• Prior experience in admissions, healthcare, or long-term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and EHR systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Microsoft Office

EHR systems

Medicare/Medicaid knowledge

Confidentiality

Education

Experience in admissions or healthcare setting

Tools

Electronic health records (EHR) software

Job description

PACS is seeking an Admissions Assistant to support smooth transitions for new residents and their families. You will work closely with the Admissions Coordinator and interdisciplinary teams to manage pre-admission assessments, documentation, and tours.

Ideal candidates have experience in admissions or healthcare, strong communication and organizational skills, and proficiency with MS Office and EHR systems. This role emphasizes confidentiality and patient-centered service.