Admissions & Student Support Specialist

TNBR Careers; Newbern (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

TCAT Northwest in Newbern, TN is seeking a part-time Student Support Specialist to assist with enrollment, orientation, recruitment, tours and records management.

The role requires a high school diploma or GED, with preferred technical credentials and several years of related experience. You will handle admissions steps, guide students online, and coordinate with departments while maintaining records and IDs.

Qualifications

• High school diploma or GED required.
• Technical degree or diploma from an accredited institution preferred or as required by program area.
• Minimum of three (3) years of related industry experience; five (5) years preferred.
• Excellent communication, customer service, and computer skills.
• Evidence of good character, organizational skills, professionalism, and mature judgment.
• Ability to exercise sound judgment in evaluating situations and making decisions.
• Ability to maintain effective working relationships with students, the public, faculty, and staff.
• Skill in managing deadlines and working in a team-oriented environment.

Responsibilities

• Provide clear, friendly, and knowledgeable support to students by answering questions about academic programs, enrollment steps, and financial aid, and connecting them with the right staff or department to meet their needs.
• Provide admissions support by assisting students with the online application process via student kiosks and guiding them through the steps to enroll.
• Assist with new student orientation and ensure compliance with institutional and federal guidelines.
• Assist with orientation preparation and proper placement by uploading orientation materials, verifying document accuracy, organizing medical student records, and entering information into BDMS.
• Maintain and update parking decal logs and issue student ID badges.
• Schedule appointments for admissions testing (HESI) and orientation sessions; process associated payments.
• Assist with administration of HESI exam for Allied Health programs.
• Contact prospective students via phone & email to provide admissions information and follow up on inquiries.
• Support recruitment activities by participating in high school visits, college and career fairs, open house events, and other outreach initiatives.
• Other duties as assigned by the Campus Coordinator, Lead Student Services Coordinator, Vice Presidents, and President.

Skills

Communication

Customer service

Computer skills

Team player

Judgment

Education

HS diploma or GED

Technical degree/diploma

Job description

TCAT Northwest in Newbern, TN is seeking a part-time Student Support Specialist to assist with enrollment, orientation, recruitment, tours and records management.

The role requires a high school diploma or GED, with preferred technical credentials and several years of related experience. You will handle admissions steps, guide students online, and coordinate with departments while maintaining records and IDs.