Student Support & Recruitment Associate

Tennessee Board of Regents; Jackson (TN); On-site; USD 36,000 - 46,000; Full time

Job summary

TCAT-Jackson is seeking a Student Support Associate to join the Student Services team and support the college under the supervision of the Student Services Coordinator and Vice President of Student Services. Some evenings and weekends, plus travel, may be required to meet campus needs.

Key duties include coordinating recruitment activities, providing attendance counseling, assisting with compliance training, supporting academic reporting, and maintaining student files to ensure smooth program

Qualifications

• Requires a high school diploma or equivalent; higher degree preferred.
• Minimum of five (5) years of full-time experience in education, business or industry.
• Evenings/weekends and travel may be required.

Responsibilities

• Recruitment for the institution including handling phone calls, assisting with walk-ins, disseminating information regarding programs, providing tours of the College, and assisting with New Student Orientation.
• Provide attendance counseling and reporting.
• Assist students with completion of all required compliance training.
• Assist with academic reports as it relates to performance indicators and compliance.
• Maintain physical and electronic student files.
• Assist team members when necessary to ensure the success of the department.
• Other duties as assigned. (Essential)

Skills

Interpersonal skills

Verbal and written communication

Time management

Professionalism

Adaptability

Education

High school diploma

Associate's Degree or higher preferred

Tools

Microsoft Office Suite

Job description

TCAT-Jackson is seeking a Student Support Associate to join the Student Services team and support the college under the supervision of the Student Services Coordinator and Vice President of Student Services. Some evenings and weekends, plus travel, may be required to meet campus needs.

Key duties include coordinating recruitment activities, providing attendance counseling, assisting with compliance training, supporting academic reporting, and maintaining student files to ensure smooth program