Patient Access & Payments Specialist

University Health System- San Antonio; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

University Health System - San Antonio is seeking a Registration/Admissions Clerk responsible for collecting patient demographic and insurance information, assisting with payments, and securing required admission forms.

The role involves interviewing patients, communicating charges to privately paying patients, collecting copays and coinsurance, and coordinating with payors. Prior hospital or physician office experience and familiarity with billing and basic medical terminology are preferred.

Qualifications

• Interview patients to obtain demographic and insurance information.
• Explain service charges to privately paying patients and collect payments.
• Collect copays, coinsurance, and other amounts due.
• Collect admission forms required by Medicare, Medicaid, and insurers.
• Six months experience in a hospital/physician setting preferred.
• Billing experience and contract knowledge preferred.
• One year of experience in a similar occupation and basic medical terminology and coding experience preferred.

Responsibilities

• Interview patients to obtain demographic and insurance information.
• Assist patients with payments and collect copays.
• Collect copays, coinsurance, and other monies owed.
• Collect admission forms as required bypayors.

Skills

Patient interviewing

Communication

Cash collection

Billing knowledge

Education

High school diploma or equivalent

Post-secondary coursework preferred

Job description

University Health System - San Antonio is seeking a Registration/Admissions Clerk responsible for collecting patient demographic and insurance information, assisting with payments, and securing required admission forms.

The role involves interviewing patients, communicating charges to privately paying patients, collecting copays and coinsurance, and coordinating with payors. Prior hospital or physician office experience and familiarity with billing and basic medical terminology are preferred.