Admissions Specialist: Efficient Patient Admissions & Insurance

Brooks Rehabilitation; Jacksonville (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits package

Vacation/Paid Time Off

Retirement Plan

Education and Professional Development

Job summary

Brooks Rehabilitation in Jacksonville, FL is seeking an Admissions Specialist who ensures a smooth, patient-centered admission process. You will gather and review patient information, verify insurance coverage, and ensure all documentation is complete.

You will work with the Manager of Admission Services and clinical teams to clear patients from financial and clinical standpoints, handle inquiries, and coordinate referrals and bed assignments.

Qualifications

• High school diploma.
• 2+ years of medical office experience.

Responsibilities

• Verifies insurance coverage for inpatient referrals.
• Communicates insurance information to Nurse Liaisons and Brooks team members.
• Submits medical information, treatment plans, and therapy documentation for pre-certifications and authorizations.
• Coordinates Brooks Physician signing for Medicare and Managed Medicare admissions.
• Facilitates single case agreements with out-of-contract insurance companies.
• Schedules all accepted referrals for admission and coordinates program placement.
• Compiles data on daily pending inpatient admissions.
• Facilitates collection and distribution of transitional care documentation.
• Responds to telephone inquiries for inpatient admission information and internal/external correspondences.
• Uses fax, referral platforms, and bed tracking software to support admissions.
• Notifies departments of admission alerts via bed tracking software and email.
• Coordinates the denial process with insurance providers and physicians.
• Communicates bed availability with Nurse Liaison team.
• Escalates admission issues to Manager of Admission Services.

Skills

Attention to detail

Organization

Multitasking

Education

High School diploma

Tools

Microsoft Office

Allscripts

NaviHealth

CareLink

Job description

Brooks Rehabilitation in Jacksonville, FL is seeking an Admissions Specialist who ensures a smooth, patient-centered admission process. You will gather and review patient information, verify insurance coverage, and ensure all documentation is complete.

You will work with the Manager of Admission Services and clinical teams to clear patients from financial and clinical standpoints, handle inquiries, and coordinate referrals and bed assignments.