Admissions / Social Services Director

Atrium Living Centers Inc.; Salem (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP + 401k

Insurance (M/D/V/L)

PTO & Holidays

Cell phone discounts

Tuition reimbursement

Job summary

Atrium Centers in Ohio seeks an Admissions & Social Services Director to welcome new residents and support their psychosocial, emotional, cultural, and adjustment needs.

You’ll collaborate with hospitals, referral sources, and the interdisciplinary team to ensure smooth transitions, strong census performance, and high-quality care.

This ESOP-owned center offers comprehensive benefits and a mission-driven culture for dedicated professionals.

Qualifications

• Licensed Social Worker (LSW or equivalent) as required by state regulations.
• Bachelor’s Degree in Social Work, Human Services, or a related field preferred.
• 1–3 years of healthcare/social services experience preferred.

Responsibilities

• Coordinate and manage the admissions process from inquiry to transition into the center.
• Respond to hospital, community, and family inquiries and conduct tours and assessments.
• Coordinate admissions with nursing, business, and interdisciplinary teams for smooth transitions.
• Ensure completion of admission documentation, payer verification, and regulatory requirements.
• Monitor referral activity, admissions trends, and census data; prepare related reports.
• Communicate projected admissions, discharges, and bed changes to relevant departments.
• Develop, implement, and evaluate social service programs addressing residents’ needs.
• Complete social histories, assessments, and care plan contributions per regulations.
• Provide counseling, support, and education to residents and families.

Skills

Strong communication

Interpersonal skills

Organizational skills

Problem-solving

Decision-making

Time management

Flexibility

Travel locally

Confidentiality

Education

Licensed Social Worker (LSW or equivalent)

Bachelor’s Degree in Social Work or related field

Tools

Microsoft Office

Electronic documentation systems

Job description

Why You’ll Love Working Here

Atrium Centers is a 100% employee-owned organization where compassionate care and teamwork make a meaningful difference every day. As an Admissions & Social Services Director, you’ll play a key role in welcoming new residents into the center while supporting their psychosocial, emotional, cultural, and adjustment needs. You’ll build meaningful relationships with residents and families while partnering with hospitals, referral sources, and the interdisciplinary team to support successful transitions and quality outcomes.

Be a light - to residents, families, and your fellow team members.

What You’ll Do

• Coordinate and manage the admissions process from initial inquiry and referral through the resident’s transition into the center

• Respond to hospital, community, and family inquiries and conduct center tours and pre-admission assessments

• Coordinate admissions with nursing, business office, and interdisciplinary departments to ensure smooth transitions

• Ensure completion of admission documentation, payer verification, and regulatory requirements

• Monitor referral activity, admissions trends, and census data and prepare related reports

• Communicate projected admissions, discharges, and bed changes to appropriate departments

• Develop, implement, and evaluate social service programs that address residents’ psychosocial, emotional, and adjustment needs

• Complete social histories, assessments, care plan contributions, and required documentation in compliance with regulations

• Provide counseling, support, and education to residents and families

• Coordinate services including dental, vision, behavioral health, and community resources to meet resident needs

• Participate in care planning, behavior management, and interdisciplinary team meetings

• Assist with discharge planning from admission through transition to promote continuity of care

• Educate residents and families regarding advance directives, financial resources, and available services

• Promote and protect Residents’ Rights and support grievance resolution processes

• Support Resident and Family Council activities

• Build and maintain strong relationships with hospitals, case managers, healthcare providers, and community referral sources

• Participate in community outreach, presentations, and networking to support census development

• Collaborate with center leadership on marketing strategies and admissions planning

• Maintain confidentiality of all Protected Health Information (PHI) in accordance with HIPAA

• Participate in quality improvement initiatives, center committees, and admissions meetings

What You Bring

• Licensed Social Worker (LSW or equivalent) as required by state regulations

• Bachelor’s Degree in Social Work, Human Services, or a related field preferred

• 1-3 years of experience in healthcare, long-term care, admissions, or social services preferred

• Knowledge of long-term care regulations, reimbursement systems, and admissions processes

• Experience with Medicare, Medicaid, and managed care guidelines preferred

• Strong communication, counseling, and interpersonal skills

• Excellent organizational, problem-solving, and decision-making skills

• Ability to build strong relationships with residents, families, referral sources, and community partners

• Computer proficiency with Microsoft Office and electronic documentation systems

• Strong presentation and relationship-building skills

• Ability to manage multiple priorities in a fast-paced healthcare environment

• Commitment to professionalism, confidentiality, and compassionate service

• Ability to work flexible hours, including occasional evenings or weekends as needed

• Ability to travel locally for outreach activities; reliable transportation required

• Must meet all pre-employment requirements, including background screening and health clearance

• Must be able to perform essential job functions with or without reasonable accommodation

Benefits

• 100% Employee-Owned (ESOP) + 401(k) matching

• Medical, Dental, Vision, and Life Insurance

• Paid Time Off & Holiday Pay

• Cell Phone Discounts

• Tuition Reimbursement to support career growth

Why Atrium Centers

“Our mission is to serve as a bright light in the lives of our residents and families by delivering compassionate, quality care in the communities they call home.”

Built on Compassion, Community, and Clinical Excellence, Atrium Centers offers a supportive environment where every team member is valued and empowered to make a difference.

If you’re a compassionate, organized professional who enjoys supporting residents and families, building community relationships, and helping new residents make a successful transition into long-term care.