Admissions & Social Services Coordinator — Flexible Scheduling

NEWCare; Crivitz (WI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

Life and AD&D Insurance

401(k) with a matching percent

Employee Assistance Program

Childcare Assistance

Aflac

Paid Time Off (PTO)

Flexible Scheduling

Job summary

NEWCare, Inc. is seeking a full-time Admissions Coordinator/Social Services Designee for our skilled nursing facility in Crivitz. You will interact with residents, families, and staff to support admissions, census development, community relations, and medically related social services programs.

The role conducts psychosocial assessments and collaborates on care planning, discharge planning, and residents’ rights education while developing referrals with hospitals and community resources.

Qualifications

• High school diploma or equivalent required.
• Associate degree in social work, healthcare, or related field preferred.
• 1 year experience in healthcare or social services; 2–3 years preferred.
• Must recognize and understand the psychosocial and emotional needs of residents.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct admission interview with resident and family for psychosocial history and assessment, identify concerns, and set goals.
• Act as liaison between families, residents and staff to address complaints and ensure quality resident care.
• Advocate for Residents’ Bill of Rights and educate residents, families, and staff.
• Develop and maintain professional relationships in local healthcare markets and community resources.
• Generate referrals by building relationships with hospitals, physicians, and facilities; coordinate tours, admissions, and pre-certs.
• Facilitate admission decisions and ensure a positive admission experience; assist with discharge planning and adjustment period.
• Visit residents to promote wellbeing and assist with resources; review grievances and document investigations with recommendations.
• Attend care plan meetings and contribute to social services documentation.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Associate degree in Social Work or healthcare

Job description

NEWCare, Inc. is seeking a full-time Admissions Coordinator/Social Services Designee for our skilled nursing facility in Crivitz. You will interact with residents, families, and staff to support admissions, census development, community relations, and medically related social services programs.

The role conducts psychosocial assessments and collaborates on care planning, discharge planning, and residents’ rights education while developing referrals with hospitals and community resources.