Admissions Coordinator/Social Services Designee

NEWCare; Crivitz (WI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

Life and AD&D Insurance

401(k) with a matching percent

Employee Assistance Program

Childcare Assistance

Aflac

Paid Time Off (PTO)

Flexible Scheduling

Job summary

NEWCare, Inc. is seeking a full-time Admissions Coordinator/Social Services Designee for our skilled nursing facility in Crivitz. You will interact with residents, families, and staff to support admissions, census development, community relations, and medically related social services programs.

The role conducts psychosocial assessments and collaborates on care planning, discharge planning, and residents’ rights education while developing referrals with hospitals and community resources.

Qualifications

• High school diploma or equivalent required.
• Associate degree in social work, healthcare, or related field preferred.
• 1 year experience in healthcare or social services; 2–3 years preferred.
• Must recognize and understand the psychosocial and emotional needs of residents.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct admission interview with resident and family for psychosocial history and assessment, identify concerns, and set goals.
• Act as liaison between families, residents and staff to address complaints and ensure quality resident care.
• Advocate for Residents’ Bill of Rights and educate residents, families, and staff.
• Develop and maintain professional relationships in local healthcare markets and community resources.
• Generate referrals by building relationships with hospitals, physicians, and facilities; coordinate tours, admissions, and pre-certs.
• Facilitate admission decisions and ensure a positive admission experience; assist with discharge planning and adjustment period.
• Visit residents to promote wellbeing and assist with resources; review grievances and document investigations with recommendations.
• Attend care plan meetings and contribute to social services documentation.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Associate degree in Social Work or healthcare

Job description

Are you looking for a new opportunity in a friendly work environment? Do you enjoy helping others?

Then we have the opportunity for you!

We are seeking applications for a full-time, energetic, experienced Admissions Coordinator/Social Services Designee for our skilled nursing facility. This position interacts with the current and potential residents, families, and visitors. Along with management personnel, this position will be responsible for census development, community relations and community education with both existing and new referral sources for the facility. In partnership with Management, the Admissions Coordinator/Social Services Designee assists with processing resident admissions, plans, and implements medically related social service programs for residents and families based on individual needs, and participates in care conferences and care planning. Position will assist in the identification of and providing of each resident’s social, emotional and psychological needs, and the continuing development of the resident’s full potential during his/her stay in the facility, and will assist in the planning and preparation of residents for discharge when appropriate.

Wage range is $18.00 to $22.00/hour and will be based on experience and related skills and will be discussed in the interview.

Full-time Benefits:

• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• 401(k) with a matching percent
• Employee Assistance Program
• Childcare Assistance
• Aflac
• Paid Time Off (PTO)
• Flexible Scheduling

Responsibilities:

• Conducts an admission interview with the resident and family for the purpose of completing a confidential psychosocial history and assessment, identifies areas of concern, facilitates the development of treatment plans/goals, and completes advance directives.
• Acts as a liaison between families, residents, and employees for complaints, concerns, requests, and information, and assures that care standards are met, and the highest degree of quality resident care is always provided.
• Advocates for and educates residents, family members, and employees of the Residents’ Bill of Rights.
• Cultivates/maintains professional relationships in the local health care markets.
• Generates referrals for services by building relationships with hospitals, physicians, independent and assisted living facilities, and other community resources.
• Coordinates tours, admissions, insurance verifications and pre-certs.
• Facilitates admission decisions, and ensures positive admission experience for customers and families, assisting resident with adjustment period.
• Visits residents and assists with resources to promote wellbeing.
• Reviews grievances and lost items as reported by residents, families, or visitors. Documents and investigates such complaints and makes appropriate oral or written reports with recommendations to the Administrator.
• Attends resident care plan meetings and functions as a contributing member.
• Prepares and maintains Social Services documentation.
• Performs discharge planning services for residents by working closely with outside agencies to coordinate care and services to the resident and/or the family.
• Assists with annual in-service on resident rights.
• Assists with the Resident Council.
• Adheres to all policies and procedures of the organization and all federal and state laws regarding the privacy of protected health information.

Qualifications:

• High school diploma or equivalent.
• Associate degree in Social work, healthcare, or related field preferred.
• One (1) year experience in healthcare or social services setting; two (2) to three (3) years preferred.
• Must recognize and understand the psychosocial and emotional needs of residents.
• Great communication skills; both verbal and written.

NEWCare, Inc. has been providing a variety of supportive living services to residents of Crivitz and the surrounding communities since 1965. For the long-term resident, our goal is to provide a home away from home experience. For our short-term rehabilitation patient, or goal is to restore and return them to their own home. When an individual can't be alone in their own home, we are the next best thing. Again...come joinour team!

NEW Care, Inc. is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.