Admissions Shift Lead

Merlin; Columbus (OH); On-site; USD 18,184 - 25,898; Part time

Job summary

Merlin in Columbus, Ohio is looking for enthusiastic individuals to support the Admissions team. You'll help create a welcoming environment for families while developing leadership skills through hands-on experience.

Your role includes assisting guests, maintaining positive energy, and supporting team operations. Ideal candidates are confident, outgoing, and experienced in customer service or related fields. Opportunities for career growth are abundant, and flexibility for weekends and holidays is required.

Qualifications

• Outgoing, positive, and confident in talking to people.
• Experience in customer service, retail, food service, or entertainment.
• Availability on weekends and holidays required.

Responsibilities

• Support the Admissions team during daily operations.
• Maintain positive guest energy and flow.
• Help train and motivate team members.

Skills

Outgoing and positive demeanor

Calm under pressure

Customer service experience

Job description

What you’ll bring to the team

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

What You’ll Do

• Help support the Admissions team during daily operations
• Keep lines moving and guest energy positive
• Jump in to help guests and teammates whenever needed
• Learn leadership skills through coaching and hands‑on experience
• Help train and motivate team members
• Support a fun, safe, and welcoming environment for families
• Work closely with supervisors and other attraction teams throughout the day

Qualifications & Experience

You’d be a great fit if you:

• Are outgoing, positive, and confident talking to people
• Can stay calm in busy situations
• Enjoy helping and encouraging others
• Have experience in customer service, retail, food service, entertainment, or attractions
• Want to grow into leadership
• Are available weekends + holidays (required)

Benefits

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights.

Pay Range

USD $16.00/Hr.