Guest Experience Host

Merlin; East Rutherford (NJ); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health Coverage

Paid Time Off

Merlin Magic Pass

401(k)

Tuition Assistance

Growth Opportunities

Job summary

Merlin invites enthusiastic applicants to become a Guest Experience Host at Legoland Discovery Center New Jersey. You’ll energize guests, spread joy, and help run a magical experience in a high-energy environment.

Experience in attractions or customer service is a bonus; strong communication and a friendly, can-do attitude are essential. Expect to work days, nights, weekends, and special events with opportunities to grow within the team.

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus.
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events.

Responsibilities

• Bring big energy—enthusiastic, assertive, and always showing off those Merlin Values.
• Seek out guest interactions and spread nonstop fun vibes.
• Keep long lines safe, smooth, and stress-free for guests.
• Keep public areas clean, tidy, and fully stocked for an awesome first impression.
• Follow all opening and closing procedures to keep the attraction running like magic!

Skills

Customer service

Communication

Team collaboration

Flexibility

Job description

What you'll bring to the team

Guest Experience Host - Legoland Discovery Center New Jersey

Got the magic to create unforgettable, joy-filled moments? Want to spread smiles, spark laughter, and make every day feel like an adventure? Join Team LEGO and help create amazing memories for guests around the world! We’re looking for fun-loving, energetic superstars to join our Operations Team!

Responsibilities

• Bring big energy—enthusiastic, assertive, and always showing off those Merlin Values!
• Seek out guest interactions and spread nonstop fun vibes.
• Keep long lines safe, smooth, and stress-free for guests.
• Keep public areas clean, tidy, and fully stocked for an awesome first impression.
• Follow all opening and closing procedures to keep the attraction running like magic!

Qualifications & Experience

About You

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus!
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Benefits

• Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan: Build your future with our company-matched retirement program.
• Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today.

Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Pay Range

USD $16.50/Hr.