Guest Experience Host (Rides & Events)

Merlin; Tempe (AZ); On-site; USD 17,218 - 24,523; Full time

Job summary

Merlin in Tempe, Arizona is seeking an enthusiastic Guest Experience Host for Legoland Discovery Center. Join the Operations Team to create memorable experiences for guests. Ideal candidates should have 6–12 months of experience, great communication skills, and a fun personality.

This role requires flexibility to work various shifts and a commitment to uphold the Merlin Values while providing excellent customer service. A pay rate starting at $15.15 per hour is offered. Apply now to be part of this magical experience!

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service.
• Fun, dynamic, and friendly personality.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, and holidays.

Responsibilities

• Bring big energy and show Merlin Values.
• Seek guest interactions and spread fun vibes.
• Keep public areas clean and tidy.
• Follow opening and closing procedures.

Skills

Great communication skills

Customer service experience

Teamwork

Flexibility

Job description

What you\'ll bring to the team

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Guest Experience Host - Legoland Discovery Center Arizona

Join Team LEGO and help create amazing memories for guests around the world! We’re looking for fun-loving, energetic superstars to join our Operations Team.

Responsibilities

• Bring big energy—enthusiastic, assertive, and always showing off those Merlin Values!
• Seek out guest interactions and spread nonstop fun vibes.
• Keep long lines safe, smooth, and stress-free for guests.
• Keep public areas clean, tidy, and fully stocked for an awesome first impression.
• Follow all opening and closing procedures to keep the attraction running like magic!

Qualifications & Experience

About You

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus!
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Benefits

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you\'re interested in this role we encourage you to apply as soon as possible.

Pay Range

From USD $15.15/Hr.