Admissions & Resident Care Liaison

Northwood Assisted Living; Eastview Heights (OH); Vor Ort; USD 45.000 - 60.000; Vollzeit

Zusammenfassung

Northwood Assisted Living is seeking a compassionate, organized, and detail-oriented Resident Liaison to support residents and their families throughout the admission process and their residency. This position plays an important role in coordinating admissions, ensuring required documentation is completed, assisting with benefit eligibility, and connecting residents with the resources and services they need.

Join Our Team!

Qualifikationen

• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple responsibilities, meet deadlines, and maintain accurate records.
• Professionalism, compassion, and a resident-centered approach.
• Ability to communicate effectively with residents, families, healthcare professionals, and outside agencies.
• Experience in assisted living, healthcare admissions, social services, insurance verification, or benefits coordination is preferred.

Aufgaben

• Assist with pre-admission evaluations and coordinate the admission process for prospective residents.
• Ensure all required admission paperwork is completed accurately and timely.
• Assist with insurance and benefit verification to help ensure residents have access to available coverage and resources.
• Participate in, coordinate, and arrange resident care conferences as needed.
• Provide follow-up communication and coordination with payer sources, resident sponsors or representatives, and referring clinicians.
• Assist residents who require guardianship or conservatorship services by coordinating the process and connecting them with appropriate resources.
• Assist residents in applying for and obtaining Social Security benefits and other available financial assistance or community benefits.
• Serve as a liaison between residents, families, facility staff, and outside agencies to promote effective communication and continuity of care.
• Maintain accurate documentation and follow established policies and procedures related to admissions, benefits, and resident services.
• Advocate for residents by helping identify barriers to services, financial resources, and appropriate support.

Kenntnisse

Organizational skills

Communication skills

Interpersonal skills

Documentation accuracy

Multitasking

Jobbeschreibung

Northwood Assisted Living is seeking a compassionate, organized, and detail-oriented Resident Liaison to support residents and their families throughout the admission process and their residency. This position plays an important role in coordinating admissions, ensuring required documentation is completed, assisting with benefit eligibility, and connecting residents with the resources and services they need.

Join Our Team!