Admissions Representative

Excelon Associates; Tampa (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Excelon Associates is seeking an Admissions Representative for a private university client in Tampa, FL. This on-site role handles recruiting functions and promotes the school to prospective candidates.

The position supports outreach at events and ensures candidates are informed about programs and options. The role starts with a fall 2026 training class and requires evening and Saturday availability.

Qualifications

• Completed Associate's degree or higher.
• All degrees must be from accredited institutions by US DOE.
• Foreign transcripts may be acceptable with translation and equivalency evaluation.
• Experience in a metrics-driven or customer service environment.
• Ability to thrive as a team player in a fast-paced, high-energy call center.
• Ability to work extended hours including evenings and Saturdays.

Responsibilities

• Interview prospective students to determine interest in attending the institution.
• Contact prospective students by phone, voicemail, text, and email.
• Use multiple technologies to communicate with prospective students.
• Determine whether prospective students have the desire and qualifications to attend.
• Meet or exceed conversion standards for Admissions.
• Organize and manage assigned leads generated through multiple sources.
• Keep accurate records of calls made, interviews conducted, and enrollments generated.
• Recommend qualified prospective students for admission.
• Accurately complete all paperwork associated with the enrollment process.
• Request, track, and accurately document receipt of high school diplomas and GED transcripts.
• Work with the Registrar to determine whether prospective students meet qualifications to attend.

Skills

Customer service

Team player

Call center

Fast-paced

Education

Associate's degree or higher

Job description

Admissions Representative - Tampa, FL

Location: Tampa, FL (100% On-Site; work-from-home not available)

Excelon Associates is conducting a search on behalf of a private university client for an Admissions Representative. This role is responsible for all recruiting functions and for promoting the institution as a school of choice to interested candidates. The Representative also generates prospective inquiries by attending various events and ensuring candidates are properly informed about courses and options. This opening is tied to a pending new training class starting in Fall 2026.

Essential Duties and Responsibilities

• Interview prospective students to determine interest in attending the institution
• Contact prospective students by phone, voicemail, text, and email
• Use multiple technologies to communicate with prospective students
• Determine whether prospective students have the desire and qualifications to attend
• Meet or exceed conversion standards for Admissions
• Organize and manage assigned leads generated through multiple sources
• Communicate all details related to each student's program of interest
• Keep accurate records of calls made, interviews conducted, and enrollments generated
• Recommend qualified prospective students for admission
• Accurately complete all paperwork associated with the enrollment process
• Request, track, and accurately document receipt of high school diplomas and GED transcripts
• Work with the Registrar to determine whether prospective students meet qualifications to attend

Minimum Requirements

• Completed Associate's degree or higher
• All degrees must be from institutions accredited by regional or national accrediting bodies approved by the U.S. Department of Education
• Foreign transcripts may be acceptable in some cases and require translation and an equivalency evaluation by a recognized agency
• Experience working in a metrics-driven or customer service environment
• Ability to thrive as a team player in a fast-paced, high-energy call center environment
• Ability to work extended hours, including evenings and Saturdays, to meet business objectives

Benefits

• Medical coverage, including HSA and FSA options (dependent and health care)
• Dental and vision insurance
• 12 paid holidays, paid time off, and a paid volunteer day
• 401(k) with 50% employer matching
• Short-term disability and life insurance
• Supplemental life insurance options
• Growth opportunities, education assistance, and professional development benefits

No-Cost Benefits

• Group life insurance
• Long-term disability
• Talent referral program
• TicketsatWork discount entertainment program
• Paid day off on your birthday (full-time employees after two years)

Why Join?

The client fosters a community devoted to academic excellence, innovation, and human development. Every employee plays a key role in advancing student growth while enhancing their own professional journey, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.

Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.