Admissions Representative (Online)

Excelon Associates; Orlando (FL); On-site; USD 28,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

12 paid holidays, PTO

Education assistance and professional

Paid day off on your birthday

Job summary

Excelon Associates is hiring an Admissions Representative for its online division based in Orlando, FL. The role focuses on recruiting and promoting the university to prospective students, handling inquiries, and guiding applicants through enrollment.

Responsibilities include interviewing students, making daily calls, and using various technologies to communicate program details. A completed Associate’s degree or higher and a metrics-driven background are required.

Qualifications

• Experience in a metrics-driven or customer service environment.
• Ability to multitask in a fast-paced environment.
• Ability to adapt to new and rapidly changing situations.
• Ability to work extended hours, including evenings and Saturdays, to meet business objectives.

Responsibilities

• Interview prospective students to determine interest in attending the institution.
• Contact prospective students by phone, making at least 100 phone calls per day.
• Use multiple technologies to communicate with prospective students.
• Determine whether prospective students have the desire and qualifications to attend.
• Meet or exceed conversion standards for Admissions.
• Organize and manage assigned leads generated through multiple sources.
• Communicate all details related to each student’s program of interest.
• Keep accurate records of calls made, interviews conducted, and enrollments generated.
• Recommend qualified prospective students for admission.
• Accurately complete all paperwork associated with the enrollment process.
• Request, track, and accurately document receipt of high school diplomas and GED transcripts.
• Work with the Registrar to determine whether prospective students meet qualifications to attend.

Skills

Customer service

Multitasking

Adaptability

Evenings & Saturdays availability

Education

Associate's degree or higher

Job description

Admissions Representative - Online

Location: Based in Orlando, FL

Excelon Associates is conducting a search on behalf of a private university client for an Admissions Representative supporting the client's online division. The Admissions Representative is responsible for all recruiting functions and for promoting the institution as a school of choice to interested candidates. The Representative also generates prospective inquiries by attending various events and ensuring candidates are properly informed about courses and options.

Essential Duties and Responsibilities

• Interview prospective students to determine interest in attending the institution
• Contact prospective students by phone, making at least 100 phone calls per day
• Use multiple technologies to communicate with prospective students
• Determine whether prospective students have the desire and qualifications to attend
• Meet or exceed conversion standards for Admissions
• Organize and manage assigned leads generated through multiple sources
• Communicate all details related to each student's program of interest
• Keep accurate records of calls made, interviews conducted, and enrollments generated
• Recommend qualified prospective students for admission
• Accurately complete all paperwork associated with the enrollment process
• Request, track, and accurately document receipt of high school diplomas and GED transcripts
• Work with the Registrar to determine whether prospective students meet qualifications to attend

Minimum Requirements

• Completed Associate's degree or higher
• Experience working in a metrics-driven or customer service environment
• Ability to multitask in a fast-paced environment
• Ability to adapt to new and rapidly changing situations
• Ability to work extended hours, including evenings and Saturdays, to meet business objectives

Benefits

• Medical, dental, and vision insurance coverage
• 12 paid holidays, paid time off, and a paid volunteer day
• 401(k) with employer matching
• Short-term life insurance
• Supplemental life insurance options
• Growth opportunities and a talent referral program
• Education assistance and professional development benefits
• Paid day off on your birthday (full-time employees after two years)

No-Cost Benefits

• Group life insurance and long-term disability
• MetLaw discount legal assistance services
• TicketsAtWork exclusive entertainment and services discounts

Why Join?

The client fosters a community devoted to academic excellence, innovation, and human development. Every employee plays a key role in advancing student growth while enhancing their own professional journey, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.

www.excelonassociates.com

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Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.