Admissions Representative

Excelon Associates; Kissimmee (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) matching

Paid holidays

PTO

Life Insurance

Disability insurance

Education assistance

Job summary

Excelon Associates is seeking an Admissions Representative for our client, a private university, in Kissimmee, Florida. This on-site role handles recruiting, applicant inquiries, and enrollment guidance, and starts with a new training class in Fall 2026.

You will interview prospective students, contact leads by phone, text, email, and keep precise enrollment records. A 2-year degree or higher is required, with experience in metrics-driven or customer service environments, and flexibility to work

Qualifications

• Completed associate degree or higher from an accredited institution.
• Experience in a metrics-driven or customer service environment.
• Ability to thrive as a team player in a fast-paced call center environment.
• Willingness to work extended hours, including evenings and Saturdays.

Responsibilities

• Interview prospective students to determine interest in attending the institution.
• Contact prospective students by phone, voicemail, text, and email.
• Use multiple technologies to communicate with prospective students.
• Determine whether prospective students have the desire and qualifications to attend.
• Meet or exceed conversion standards for Admissions.
• Organize and manage assigned leads generated through multiple sources.
• Communicate all details related to each student’s program of interest.
• Keep accurate records of calls made, interviews conducted, and enrollments generated.
• Recommend qualified prospective students for admission.
• Accurately complete all paperwork associated with the enrollment process.
• Request, track, and document receipt of transcripts.
• Work with the Registrar to determine qualification status.

Skills

Customer service

Metrics-driven

Team player

Call center

Education

Associate's degree or higher

Tools

CRM software

Job description

Admissions Representative - Kissimmee, FL

Location: Kissimmee, FL (100% On-Site; work-from-home not available)

Excelon Associates is conducting a search on behalf of a private university client for an Admissions Representative. This role is responsible for all recruiting functions and for promoting the institution as a school of choice to interested candidates. The Representative also generates prospective inquiries by attending various events and ensuring candidates are properly informed about courses and options. This opening is tied to a pending new training class starting in Fall 2026.

Essential Duties and Responsibilities

• Interview prospective students to determine interest in attending the institution
• Contact prospective students by phone, voicemail, text, and email
• Use multiple technologies to communicate with prospective students
• Determine whether prospective students have the desire and qualifications to attend
• Meet or exceed conversion standards for Admissions
• Organize and manage assigned leads generated through multiple sources
• Communicate all details related to each student's program of interest
• Keep accurate records of calls made, interviews conducted, and enrollments generated
• Recommend qualified prospective students for admission
• Accurately complete all paperwork associated with the enrollment process
• Request, track, and accurately document receipt of high school diplomas and GED transcripts
• Work with the Registrar to determine whether prospective students meet qualifications to attend

Minimum Requirements

• Completed Associate's degree or higher
• All degrees must be from institutions accredited by regional or national accrediting bodies approved by the U.S. Department of Education
• Foreign transcripts may be acceptable in some cases and require translation and an equivalency evaluation by a recognized agency
• Experience working in a metrics-driven or customer service environment
• Ability to thrive as a team player in a fast-paced, high-energy call center environment
• Ability to work extended hours, including evenings and Saturdays, to meet business objectives

Benefits

• Medical coverage, including HSA and FSA options (dependent and health care)
• Dental and vision insurance
• 12 paid holidays, paid time off, and a paid volunteer day
• 401(k) with 50% employer matching
• Short-term disability and life insurance
• Supplemental life insurance options
• Growth opportunities, education assistance, and professional development benefits

No-Cost Benefits

• Group life insurance
• Long‑term disability
• Talent referral program
• TicketsatWork discount entertainment program
• Paid day off on your birthday (full-time employees after two years)

Why Join?

The client fosters a community devoted to academic excellence, innovation, and human development. Every employee plays a key role in advancing student growth while enhancing their own professional journey, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.

www.excelonassociates.com

#excelonassociates

Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.