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Johns Hopkins Medicine is seeking an Admissions and Registration Coordinator to support non-clinical patient encounters and ensure accurate registration, demographics, and insurance data for hospital accounts. The role demands excellent communication, a patient-centered approach, and proficiency with Epic Patient Access and related billing modules.
Work is night shift, 40 hours weekly, with weekend and holiday requirements. A 2-week training period is provided.
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Position Summary: The Admissions and Registration Coordinator handles administrative (non-clinical) aspects of the patient encounter to support an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent provides friendly, courteous assistance to patients, supports the clinical care team, and maintains a positive, professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, obtaining authorizations, and providing same-day admission notification to payers.
Shift: Night Shift, 40 hours per week,10:30 pm and 7:00 am. Weekend and holiday work is required.
A 2 week training period is required, day shift Monday-Friday, 8:00 am - 5:00 pm.
Requirements:
Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.