Admissions & Registration Coord III

Johns Hopkins Medicine; Baltimore, Northern (MD, KY); Hybrid; USD 28,000 - 46,000; Full time

Job summary

Johns Hopkins Medicine in Baltimore is seeking an Admissions and Registration Coordinator to support patient encounters in a fast-paced environment. You will handle registrations, scheduling, collections at time of service, authorizations, and same-day payer notifications with a focus on accuracy and courtesy.

Night shift, 40 hours weekly, requires weekend/holiday coverage; training occurs during day shifts for 6–8 weeks, and EPIC proficiency is essential to ensure smooth patient access and

Qualifications

• Excellent communication and customer service skills to assist patients and staff.
• Ability to navigate Epic applications including scheduling, registration, billing, and order communications.

Responsibilities

• Handle registrations and scheduling for patient encounters.
• Perform time-of-service collections and obtain authorizations.
• Provide same-day admission notification to payers.

Skills

Communication

Customer service

Education

High School Diploma or Equivalent

Tools

EPIC Systems

Job description

Join a fantastic global healthcare organization!

Employee and Dependent Tuition Assistance

Career growth and development

Affordable and comprehensive benefits package

Position Summary:

The Admissions and Registration Coordinator handles administrative (non-clinical) aspects of the patient encounter to support an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent provides friendly, courteous assistance to patients, supports the clinical care team, and maintains a positive, professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, obtaining authorizations, and providing same-day admission notification to payers.

Emergency Department experience is preferred.

Shift:

Night Shift, 40 hours per week, 10:30 pm - 7:30 am; weekend and holiday work is required.

Job training will take place during the day shift for 6-8 weeks.

Requirements:

• High School Diploma or Equivalent
• 2 years of relevant experience in a healthcare or medical office.
• EPIC applications, including scheduling, registration, billing, order communications, etc.

Salary Range:

Minimum $20.52/hour - Maximum $33.52/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.