Admissions & Registration Coord II

Johns Hopkins Medicine; Baltimore, Northern (MD, KY); Hybrid; USD 26,000 - 43,000; Full time

Benefits offered by this job

Tuition Assistance

Comprehensive benefits

Career growth

Job summary

Johns Hopkins Medicine seeks an Admissions and Registration Coordinator to enhance patient experiences by managing administrative aspects of encounters. This role requires excellent communication and customer service skills, as well as familiarity with EPIC applications.

It involves working evenings and weekends in a dynamic healthcare environment. The ideal candidate will have a high school diploma and relevant experience in a medical office.

Qualifications

• 1-2 years of relevant experience in a healthcare or medical office.
• Proficient in EPIC applications, including scheduling, registration, and billing.

Responsibilities

• Handle administrative aspects of patient encounters.
• Collect and maintain accurate demographic and insurance information.
• Provide friendly assistance to patients and support to the clinical care team.
• Execute activities including registrations, scheduling, and obtaining authorizations.

Skills

Communication skills

Customer service

EPIC applications

Education

High School Diploma or Equivalent

Job description

Join a fantastic global healthcare organization!

Employee and Dependent Tuition Assistance

Career growth and development

Affordable and comprehensive benefits package

Position Summary:

The Admissions and Registration Coordinator will handle administrative (non-clinical) aspects of the patient encounter to achieve an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent offers friendly, courteous assistance to patients, provides support to the clinical care team, and exhibits positive and professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, and obtaining authorizations, and providing same-day admission notification to payers.

Shift:

Evening Shift, 40 hours per week; 3:00 pm - 10:30 pm; weekend and holiday work is required.

Job training will take place during the day shift for 6-8 weeks.

Requirements:

• High School Diploma or Equivalent
• 1 -2 years of relevant experience in a healthcare or medical office.
• EPIC applications, including scheduling, registration, billing, order communications, etc.

Salary Range:

Minimum $18.87/hour - Maximum $31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.