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Johns Hopkins Health System in Baltimore, MD, seeks an Admissions and Registration Coordinator to manage non-clinical patient encounters, gather demographics and insurance, and support the care team in a fast-paced 24/7 environment.
The role requires strong communication, EPIC Patient Access proficiency, and completing registrations, scheduling, authorizations, and time-of-service collections; training will occur during day shift for 6-8 weeks.
Requisition #:677835 Location:Johns Hopkins Health System, Baltimore, MD 21201 Category:Clerical and Administrative Support Schedule:Evening Shift Employment Type:Casual / On Call
The Admissions and Registration Coordinator will handle administrative (non-clinical) aspects of the patient encounter to achieve an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent offers friendly, courteous assistance to patients, supports the clinical care team, and maintains a positive, professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, obtaining authorizations, and providing same-day admission notification to payers.
PRN/Casual Evening Shift, 8 hours per week; weekend and holiday work is required.
Job training will take place during the day shift for 6-8 weeks.
Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.