Admissions - Patient Service Representative

GRMC Recognized and Certified as; Dededo Municipality (GU); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

GRMC Recognized and Certified as is seeking an Admissions - Patient Service Representative to supervise workflow in patient registration and discharge areas. You will verify insurances, obtain pre-certifications, estimate charges, and collect co-pays in a hospital setting.

Ideal candidates have a high school diploma (associate degree preferred) and strong communication skills to support patients and staff under the direction of the Admissions Manager.

Formación

• Basic medical terminology is required.
• Experience with computer systems is needed.
• Insurance experience is preferred.
• Strong telephone and interpersonal communication skills are essential.
• Outstanding customer service is expected in interactions with patients.
• Team-building abilities help in a registration team.

Responsabilidades

• Pre-registers and pre-admits patients.
• Verifies insurances and obtains pre-certifications as needed.
• Estimating charges and collecting co-pays/deductibles.
• Acts as a resource for staff on operational issues.
• Adheres to hospital policies and Joint Commission standards.

Conocimientos

Basic medical terminology

Computer experience

Insurance experience

Strong telephone and interpersonal

Outstanding customer service

Team-building skills

Educación

High school diploma or GED; Associate degree preferred

Descripción del empleo

Admissions - Patient Service Representative

Basic Purpose of the Job

Under the direction of the Admissions Manager, the PSR is responsible for day to day monitoring of work flow in a specific area of patient registration and discharge. Acts as a resource to the staff for operational issues and to any other patient who needs assistance. Works with health insurance providers to determine coverage and benefit limits. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and The Joint Commission standards. Pre-registers and Pre-admits patients. They are responsible for verifying insurances; ensuring pre-certification number is obtained for certain procedures, estimating charges and collecting co-pays and deductibles.

Minimum Education

High school diploma or GED; Associate degree preferred.

Required Skills, Knowledge, and Abilities

• Basic medical terminology
• Computer experience
• Insurance experience
• Strong telephone and interpersonal communication skills
• Outstanding customer service skills
• Team-building skills