Admissions: Patient Access & Insurance Specialist

Guam Regional Medical City; Dededo Municipality (GU); On-site; USD 32,000 - 52,000; Full time

Job summary

Guam Regional Medical City Admissions is seeking a Patient Service Representative to monitor patient registration workflows and assist staff. You will verify insurances, pre-certifications, and contribute to accurate charges and timely co-pay collection.

The role requires strong communication, computer literacy, and customer service skills. High school diploma or GED is expected, with an associate degree preferred; team collaboration is essential.

Qualifications

• Basic medical terminology.
• Computer experience and insurance experience.
• Strong telephone and interpersonal communication skills; outstanding customer service.

Responsibilities

• Pre-register and pre-admit patients.
• Verify insurances and obtain pre-certifications.
• Estimate charges and collect co-pays and deductibles.

Skills

Basic medical terminology

Computer experience

Insurance experience

Phone and interpersonal communication

Customer service skills

Team-building skills

Education

High school diploma or GED

Associate degree preferred

Job description

Guam Regional Medical City Admissions is seeking a Patient Service Representative to monitor patient registration workflows and assist staff. You will verify insurances, pre-certifications, and contribute to accurate charges and timely co-pay collection.

The role requires strong communication, computer literacy, and customer service skills. High school diploma or GED is expected, with an associate degree preferred; team collaboration is essential.