Enrollment & Admin Support Specialist

California Polytechnic State University-San Luis Obispo; San Luis Obispo (CA); On-site; USD 32,166 - 46,865; Full time

Job summary

Cal Poly is seeking an office support role in San Luis Obispo to handle financial transactions, student accounts, and registration support. You will prepare journal entries, post fees, process refunds, and assist with class listings in PeopleSoft and related systems.

Responsibilities include coordinating instructor pay, organizing course materials, generating purchase requisitions, and maintaining courteous communication with internal and external customers.

Qualifications

• High school diploma or its equivalent.
• Type 45 wpm.
• Four years of general office support or technical experience.
• Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.

Responsibilities

• Initiate and prepare journal entries, expenditure/revenue transfers and payroll transfer requests.
• Prepare/process registration, withdrawal and refund requests.
• Post fees to student accounts, handle collections for past-due balances.
• Assist with the evaluation of communications, timelines, and websites for accuracy in fees, refunds, course descriptions, etc.
• Create class listings, add/edit student data, and enroll students in PeopleSoft and registration systems.
• Prepare instructor agreements and initiate instructor pay process for all faculty and assistants involved with EPaCE courses or programs.
• Prepare and arrange for course equipment, supplies, flyers, handouts, space reservations, textbooks, transportation, and services, and assist with setting up special events.
• Generate purchase requisitions, process invoices and other program expenses.
• Effectively and professionally correspond with and provide customer service to both internal and external customers in a courteous and positive manner.

Skills

Typing 45 wpm

General office support

Customer service

Education

High school diploma or equivalent

Job description

Cal Poly is seeking an office support role in San Luis Obispo to handle financial transactions, student accounts, and registration support. You will prepare journal entries, post fees, process refunds, and assist with class listings in PeopleSoft and related systems.

Responsibilities include coordinating instructor pay, organizing course materials, generating purchase requisitions, and maintaining courteous communication with internal and external customers.