Admissions Operations Specialist

Norfolk State University; United States; On-site; USD 35,000 - 40,000; Full time

Job summary

Norfolk State University seeks an admissions professional to prioritize undergraduate applications and apply campus policies to meet departmental goals. You will process applications, ensure data accuracy, review transcripts, and manage intake across Slate, SoftDocs – Etrieve, and Colleague systems.

You will assist students and families, respond to inquiries about admission, residency, and related services, and generate reports to address CRM/SIS issues before term enrollment.

Qualifications

• High school diploma required.
• Experience with admissions processes is preferred.
• Strong data-entry and attention to detail.

Responsibilities

• Independently prioritize undergraduate applications for a designated population.
• Interpret policies from the University and accreditation sources when performing tasks.
• Process applications and credentials with high accuracy and correct errors.
• Review transcripts and documents to prepare files for admission decisions.
• Generate data reports to diagnose CRM/SIS system issues before enrollment.
• Provide guidance to students and families on admissions, residency, and related services.

Skills

Data entry accuracy

Customer service

Education

High School Diploma

Tools

Slate

SoftDocs – Etrieve

Colleague

Job description

Norfolk State University seeks an admissions professional to prioritize undergraduate applications and apply campus policies to meet departmental goals. You will process applications, ensure data accuracy, review transcripts, and manage intake across Slate, SoftDocs – Etrieve, and Colleague systems.

You will assist students and families, respond to inquiries about admission, residency, and related services, and generate reports to address CRM/SIS issues before term enrollment.