Admissions & Office Coordinator — Patient Intake Pro

Granite Peak Home Health; Helena (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

Granite Peak Home Health in Helena, MT is seeking an Admissions & Office Coordinator to manage client intake and provide essential administrative support. This role requires meticulous organization, strong communication, and the ability to handle referrals, insurance verification, and documentation with accuracy.

You will coordinate with clinical staff for initial assessments, maintain patient records, assist with billing, and ensure HIPAA compliance while delivering professional service to

Qualifications

• High school diploma or equivalent required.
• Experience in home health intake or medical office administration preferred.
• Knowledge of Medicare, Medicaid, and private insurance guidelines.
• Strong organizational and communication skills.
• Familiarity with HIPAA and patient confidentiality.

Responsibilities

• Receive and process patient referrals from hospitals, physicians and others.
• Verify insurance eligibility, benefits, and authorization requirements.
• Gather and document demographics, medical history, and orders.
• Coordinate with clinical staff to schedule initial assessments.
• Maintain communication with patients, families, and referral sources.
• Ensure all required documentation is completed and submitted.
• Maintain accurate and organized patient intake records.
• Participate in team meetings and contribute to improvements.
• Handle general clerical duties including data entry and filing.
• Answer and direct calls, emails, and communications professionally.
• Process accounts payable, including vendor invoices.
• Establish, maintain, and update files and records.
• Assist in preparing reports, presentations, and correspondence.
• Handle private pay billing, including processing claims and payments.
• Perform other related tasks as assigned.

Skills

Organizational skills

Communication

EHR proficiency

HIPAA knowledge

Healthcare intake

Medicare/Medicaid knowledge

Education

High school diploma

Tools

EHR software

Medical software

Job description

Granite Peak Home Health in Helena, MT is seeking an Admissions & Office Coordinator to manage client intake and provide essential administrative support. This role requires meticulous organization, strong communication, and the ability to handle referrals, insurance verification, and documentation with accuracy.

You will coordinate with clinical staff for initial assessments, maintain patient records, assist with billing, and ensure HIPAA compliance while delivering professional service to