Admissions and Office Coordinator

Granite Peak Home Health; Bozeman (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Granite Peak Home Health is seeking an organized Admissions & Office Coordinator to manage patient referrals, insurance verification, and intake documentation. This role ensures a smooth admissions process and supports day-to-day office operations with professional communication.

The ideal candidate will have strong organizational skills, experience with EHR systems, and knowledge of Medicare/Medicaid guidelines.

Qualifications

• High school diploma or equivalent required.
• Experience in home health intake or medical office admin is highly desirable.
• Knowledge of Medicare/Medicaid and private insurance guidelines for home health.
• Strong organizational and communication skills.
• Proficiency in EHR systems and HIPAA regulations.

Responsibilities

• Receive and process patient referrals from hospitals, physicians, case managers, and other sources.
• Verify insurance eligibility, benefits, and authorization requirements.
• Gather and document patient demographics, medical history, and physician orders.
• Coordinate with clinical staff to schedule initial assessments and services.
• Maintain communication with patients, families, and referral sources about the admission process.
• Ensure documentation is completed and submitted per agency policies and regulatory requirements.
• Maintain accurate and organized patient intake records.
• Assist in preparing reports, presentations, and correspondence.
• Handle billing tasks including processing claims and payments.

Skills

Communication

Organizational skills

Attention to detail

EHR proficiency

HIPAA familiarity

Education

High school diploma or equivalent

Tools

EHR software

Job description

Join Our Team as an Admissions & Office Coordinator!

Are you an organized, detail-oriented professional with a passion for helping others? Do you thrive in a dynamic environment where you can make a meaningful impact every day? If so, we want you on our team!

Why Join Us?

At Granite Peak Home Health, we are dedicated to providing top-quality home health services, and we need a proactive, compassionate, and highly organized Admissions & Office Coordinator to help us make a difference. This dual role ensures a seamless intake process for our clients while keeping our office operations running smoothly. If you're ready to take on a rewarding role with growth potential,

Job Summary:

The Admissions & Office Coordinator is responsible for overseeing client intake processes while providing essential administrative support to maintain smooth office operations. This role requires a highly organized individual with strong communication skills who can efficiently handle intake documentation, interact with clients, and support day-to-day office functions. The ideal candidate will demonstrate professionalism, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Receive and process patient referrals from hospitals, physicians, case managers, and other sources.

• Verify insurance eligibility, benefits, and authorization requirements.

• Gather and document all necessary patient information, including demographics, medical history, and physician orders.

• Coordinate with clinical staff to schedule initial assessments and services.

• Maintain communication with patients, families, and referral sources to provide updates on the admission process.

• Ensure all required documentation is completed and submitted in accordance with agency policies and regulatory requirements.

• Maintain accurate and organized patient intake records.

• Participate in team meetings and contribute to process improvements.

• Perform general clerical duties, including data entry, filing, and document management.

• Answer and direct phone calls, emails, and other communications in a professional manner.

• Process accounts payable, including vendor invoice payments.

• Establish, maintain, process, and update files, records, and other documents.

• Assist in preparing reports, presentations, and correspondence.

• Handle private pay billing, including processing claims, collections, and payment posting.

• Perform other related tasks as assigned.

Qualifications & Skills:

• High school diploma or equivalent required

• Previous experience in home health, healthcare intake, or medical office administration is highly desirable.

• Knowledge of Medicare, Medicaid, and private insurance guidelines for home health services.

• Strong organizational skills and attention to detail.

• Excellent communication and interpersonal skills.

• Proficiency in electronic health records (EHR) and medical software.

• Familiarity with HIPAA regulations and patient confidentiality.

GRANITE PEAK HOME HEALTH provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.