Admissions & Office Coordinator - Elevate Patient Intake

Sweetwater Care; Helena (MT); On-site; USD 42,000 - 56,000; Full time

Job summary

Granite Peak Home Health is seeking an Admissions & Office Coordinator to manage client intake and provide essential administrative support, ensuring a seamless flow from referral to service initiation.

The ideal candidate will be highly organized, with strong communication skills, experience in healthcare intake or office administration, and familiarity with Medicare/Medicaid guidelines, EHR systems, and HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• Experience in home health or healthcare intake desirable.
• Knowledge of Medicare, Medicaid, and private insurance guidelines for home health services.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in electronic health records (EHR) and medical software.
• Familiarity with HIPAA regulations and patient confidentiality.

Responsibilities

• Receive and process patient referrals from hospitals, physicians, case managers, and other sources.
• Verify insurance eligibility, benefits, and authorization requirements.
• Gather and document all necessary patient information, including demographics, medical history, and physician orders.
• Coordinate with clinical staff to schedule initial assessments and services.
• Maintain communication with patients, families, and referral sources to provide updates on the admission process.
• Ensure all required documentation is completed and submitted in accordance with agency policies and regulatory requirements.
• Maintain accurate and organized patient intake records.
• Participate in team meetings and contribute to process improvements.
• Perform general clerical duties, including data entry, filing, and document management.
• Answer and direct phone calls, emails, and other communications in a professional manner.
• Process accounts payable, including vendor invoice payments.
• Establish, maintain, process, and update files, records, and other documents.
• Assist in preparing reports, presentations, and correspondence.
• Handle private pay billing, including processing claims, collections, and payment posting.
• Perform other related tasks as assigned.

Skills

Healthcare administration

EHR proficiency

Communication skills

HIPAA compliance

Data entry

Education

High school diploma or equivalent

Tools

EHR software

Job description

Granite Peak Home Health is seeking an Admissions & Office Coordinator to manage client intake and provide essential administrative support, ensuring a seamless flow from referral to service initiation.

The ideal candidate will be highly organized, with strong communication skills, experience in healthcare intake or office administration, and familiarity with Medicare/Medicaid guidelines, EHR systems, and HIPAA compliance.