Admissions Navigator for Healthcare Access

Abhs; Cherry Hill Township (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

Abhs is seeking an Admissions Specialist in Cherry Hill, NJ to manage client admissions, determine eligibility with the Admissions Manager, and coordinate referrals with clinical and support teams.

The role requires healthcare experience, strong communication, and the ability to handle multiple tasks while maintaining confidentiality. Office-based position with potential for growth within the organization.

Qualifications

• 2-4 years' experience in a healthcare setting, with demonstrated experience in customer service, operations, staffing, and teamwork preferred.
• Working knowledge of Drug & Alcohol Treatment
• Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.
• High school diploma or equivalent required
• Narcan Certification
• Current CPR Certification

Responsibilities

• Facilitates the admissions process for new clients.
• Collaborates with Admissions Manager to determine eligibility.
• Ensures all clients who are not eligible for admission are referred to a partnering treatment center.
• Screen clients according to criteria set forth by the company and reject or accept clients appropriately.
• Coordinates with Medical, Clinical, and Operations departments to facilitate admissions.
• Coordinates the referral and intake process with the appropriate staff.
• Assesses appropriate level of care based on pre-screen assessment and stated need and insurance.
• Executes follow up procedure for all non-converted admissions.
• Executes follow up procedure for all non-converted refer outs.
• Maintains communication with Outreach Coordinators for appropriate referral targets.
• Maintains communication with referral sources, families, patients, and staff.
• Assists with training new Admissions Coordinators and Patient Access Coordinator.
• Assists with Admissions/Outreach data management, including bed-board and referral spreadsheets.

Skills

Customer service

Operations

Staffing

Teamwork

Interpersonal Skills

Education

High school diploma or equivalent

Associate's Degree preferred

Tools

Microsoft Office

Job description

Abhs is seeking an Admissions Specialist in Cherry Hill, NJ to manage client admissions, determine eligibility with the Admissions Manager, and coordinate referrals with clinical and support teams.

The role requires healthcare experience, strong communication, and the ability to handle multiple tasks while maintaining confidentiality. Office-based position with potential for growth within the organization.