Clinical Admissions Specialist

Harboroaks; Peachtree Corners (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Harboroaks is seeking a Clinical Admissions Professional in Peachtree Corners, GA to facilitate admissions, intake assessments, and utilization review to ensure appropriate levels of care and resource use. The role requires collaboration with medical staff, pre-admission assessments, and accurate medical record documentation for payor authorization.

Responsibilities include responding to inquiries, building therapeutic relationships with patients and families, coordinating admissions/transfers,

Qualifications

• Bachelor’s degree in a social services field required.
• Master's degree in a social services field or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Prepare and maintain appropriate medical record documentation for payor authorization.
• Complete initial pre-authorization for treatment and admission prior to admission.
• Admit the patient to the registration and accounting system and complete forms.
• Demonstrate empathy and professional attitude toward customers; address complaints and prioritize patient safety.
• Coordinate care for patients not admitted and arrange follow-up care and referrals.
• Demonstrate urgency regarding patient safety and deliver excellent customer service.
• Conduct safety checks and ensure supervision as per guidelines.

Skills

Communication skills

Patient care

Medical records

Regulatory compliance

Education

Bachelor’s degree in social services

Master’s degree in social services or RN preferred

1+ year experience in mental/behavioral health

Tools

EMR / EHR

Job description

Harboroaks is seeking a Clinical Admissions Professional in Peachtree Corners, GA to facilitate admissions, intake assessments, and utilization review to ensure appropriate levels of care and resource use. The role requires collaboration with medical staff, pre-admission assessments, and accurate medical record documentation for payor authorization.

Responsibilities include responding to inquiries, building therapeutic relationships with patients and families, coordinating admissions/transfers,