Admissions Leader: Outreach, CRM & Enrollment Growth

Colorado Community College System (CCCS); Littleton (CO); Vor Ort; USD 69.000 - 78.000; Vollzeit

Zusammenfassung

Arapahoe Community College, located in Littleton, CO, is seeking an Assistant Director of Admissions to lead recruitment, enrollment, and outreach across traditional and nontraditional student groups.

You will guide data-driven strategies, supervise the Admissions Recruitment team, and collaborate with schools, employers, and community partners to optimize the prospective student experience from inquiry to enrollment.

Qualifikationen

• Bachelor's Degree or equivalent education/experience.
• 3 years related experience in admissions, recruitment, enrollment management, student services, or higher education outreach.
• Supervisory experience with professional/full-time staff.
• Experience with CRM software.
• Excellent oral and written communication.
• Experience with project/event management.
• Experience using data, reports, or assessment to support decisions.
• Customer service orientation with a student-centered mindset.
• Experience engaging with and/or recruiting underrepresented student populations.

Aufgaben

• Develop, implement, and evaluate annual recruitment and outreach plans, including goals, target populations, territories, events, timelines, and performance measures.
• Plan and oversee recruitment activities such as open houses, program showcases, information sessions, campus tours, and community outreach events.
• Build and maintain partnerships with high schools, businesses, workforce partners, community organizations, and other stakeholders.
• Collaborate on recruitment campaigns, messaging strategies, and campaign assessment.
• Provide leadership, coaching, training, evaluation, and professional development for recruitment staff.
• Analyze recruitment and enrollment data to identify trends and recommend improvements.
• Support CRM administration, implementation, training, and process enhancements.
• Monitor and improve admissions processes, customer service, and prospective student engagement.
• Collaborate with campus partners to support enrollment and student success goals.
• Represent the College at events and serve as the department operational lead in the absence of the Director.

Kenntnisse

Oral and written communication

Customer service orientation

Data-driven decision making

Project management

Event planning/management

Supervisory experience

Bilingual – Spanish (preferred)

Ausbildung

Bachelor's Degree or equivalent

Tools

CRM software

Ellucian Recruit CRM

Banner

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Jobbeschreibung

Arapahoe Community College, located in Littleton, CO, is seeking an Assistant Director of Admissions to lead recruitment, enrollment, and outreach across traditional and nontraditional student groups.

You will guide data-driven strategies, supervise the Admissions Recruitment team, and collaborate with schools, employers, and community partners to optimize the prospective student experience from inquiry to enrollment.