Admissions In-House Counselor and Visit Coordinator

In Balance; Benton (ME); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

403(b) matching plan

Paid vacation

Paid sick leave

Thirteen paid holidays

On-site gym

Tuition remission

Spouse and dependent children

Job summary

Thomas College in Waterville, Maine, seeks an Admissions In-house Counselor and Visit Coordinator to manage campus visits and guide prospective students through the admissions process.

You will conduct interviews, present information, and support outreach with a focus on enrollment and scholarship activities. Strong customer service and coordination skills are essential for success.

Qualifications

• Bachelor’s Degree is required.
• Experience in customer service, admissions, enrollment services, higher education, student services, or a related field preferred.
• Strong written, verbal, interpersonal, organizational, and presentation skills.
• Ability to manage multiple priorities, maintain detailed records, exercise sound judgment, and coordinate work across several offices.
• Proficiency with Microsoft Suite; experience with Slate CRM and other College systems.

Responsibilities

• Coordinate and deliver individual and group campus visits, including scheduling, personalized itineraries, faculty and staff appointments, student ambassador coverage, visitor communications, welcoming guests, and post-visit follow up.
• Serve as an in-house admissions counselor by guiding prospective students and families through the admissions process, responding to questions, conducting presentations and interviews, supporting application completion, and completing assigned outreach and conversion activities.
• Participate in annual review of applications for admission and the awarding of scholarships.
• Provide shared administrative support for Admissions, Student Financial Services, and the Registrar by answering routine questions, triaging calls and messages, and ensuring inquiries reach the appropriate person for timely follow-up.

Skills

Customer service

Admissions experience

Interpersonal skills

Organization

Communication

Education

Bachelor's Degree

Tools

Slate CRM

Microsoft Office

Job description

Job Type

Full-time

Description

Thomas College, located in beautiful Waterville, Maine, is definingwhat it means to be the College of the Future. With a strongcommitment to innovation, career readiness, and communitypartnerships, Thomas College is consistently ranked by U.S.News & World Report as one of Maine’s top colleges forsocial mobility. Our distinctive Guaranteed Job Program™,accelerated undergraduate degrees, and flexible graduate programsempower students to advance faster in business, entrepreneurship,education, technology, applied STEM, and arts & science fields.At Thomas, belonging isn’t a buzzword; it’s a promise. We create asupportive, welcoming environment where every student is seen,valued, and prepared to thrive in a rapidly changing world. Formore information visit Thomas.edu.

As a member of the admissions team, the Admissions In-houseCounselor and Visit Coordinator provides admission counseling andenrollment services support. The position oversees the schedulingand execution of group visits, and conducts individual studentinterviews/meetings, through which s/he serves as a permanent,in-house point of contact for visiting prospective students andfamilies, and guides students through the admissions process. Thisrole participates in the annual review of applications foradmission and the awarding of scholarships. The role also providesshared administrative support for Admissions, Student FinancialServices, and the Registrar by answering routine questions,triaging calls and messages, and ensuring inquiries reach theappropriate person for timely follow-up. This role is designed tostrengthen the visitor experience, provide an enhanced level ofadmission counseling, and maintain responsive campus coveragethroughout the admissions cycle. Limited recruitment travel,evening work, and weekend responsibilities may be required duringpeak periods.

The qualified candidate will coordinate and deliver individual andgroup campus visits, including scheduling, personalizeditineraries, faculty and staff appointments, student ambassadorcoverage, visitor communications, welcoming guests, and post-visitfollow up. Will serve as an in-house admission counselor by guidingprospective students and families through the admissions process,responding to questions, conducting presentations and interviews,supporting application completion, and completing assigned outreachand conversion activities.

Bachelor’s Degree is required. Must have experience in customerservice, experience in admissions, enrollemnt services, highereducation, student services, or a related field preferred.

Strong written, verbal, interpersonal, organizational, andpresentation skills. Ability to think critically and exercisejudgment in the review of student applications for admission andscholarship. Enthusiastic, positive, student-centered mindset withthe ability to create a welcoming experience for students andfamilies. Ability to manage multiple priorities, maintain detailedrecords, exercise sound judgment, and coordinate work acrossseveral offices. Ability to explain routine College processesclearly and recognize when a question must be referred to otherCollege offices.

Proficiency with Microsoft Suite. Experience with, or ability tolearn, Slate CRM and other College systems used by Admissions,Student Financial Services, and the Registrar.

Thomas offers a competitive benefits package to include:

• Medical insurance
• dental insurance
• life insurance
• disabilityinsurance
• 6% 403(b) matching plan
• paid vacation
• paid sick leave
• thirteen paid holidays
• on-site gym
• meal discounts and freetuition for employees
• spouse and dependent children

Interested applicants should submit a cover letter, resume andnames of three professional references. Please include an emailaddress on your application materials.

Thomas College is an equal opportunity employer.

Thomas College's mission is to prepare students for success intheir personal and professional lives, and for leadership andservice in their communities.

Salary Description

$26.60 - $27.00 an hour