Admissions Growth Specialist – Patient Intake & Partnerships

Sweeping Corporation of America; Cedar Rapids, Northern (IA, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits

Referral Bonus Program

Tuition Reimbursement

Digital Wallet Access

Job summary

Care Initiatives in Cedar Rapids, IA is hiring an Admissions Coordinator for full-time day shifts to drive census growth and optimize payer mix by building strong referral relationships and managing the admissions pipeline end-to-end.

You will coordinate with nursing, therapy, and the business office while guiding residents and families through benefits and paperwork, ensuring timely, clinically appropriate placements and a positive intake experience.

Qualifications

• Associate or bachelor’s degree in healthcare, business, marketing, social work, or related field preferred.
• Two or more years in post-acute admissions, healthcare sales, case management, or discharge planning; long-term care experience preferred.
• CRM experience or referral management systems and Microsoft 365 proficiency.

Responsibilities

• Develop and execute weekly market coverage to hospitals, SNFs, assisted living, home health, hospice, physician practices, and care managers.
• Maintain account plans; identify decision makers, typical clinical needs, and barriers; set SMART goals per account.
• Present clinical capabilities, bed availability, and admit criteria; conduct in-service education and case reviews with discharge planners.
• Manage the CRM (or referral log): log activities, track stages, update probabilities, and report pipeline metrics weekly.
• Partner with central intake to verify insurance/benefits and accelerate authorizations for Medicare Advantage and commercial plans.
• Analyze trends (conversion rate, time-to-admit, payer mix) and adjust outreach/messaging to hit monthly and quarterly targets.
• Triage new referrals; ensure complete clinical files; coordinate assessments with nursing/therapy; confirm room readiness.
• Obtain orders and required signatures; collaborate with central intake to expedite transportation
• Guide residents/families through benefits, paperwork, expectations, and financial discussions in coordination with the business office.
• Facilitate interdisciplinary handoff so nursing, therapy, dietary, social services, and housekeeping are aligned before arrival.
• Work closely with DON, MDS, DOR, BOM, RDBD, Director of Market Strategy and SSC to balance clinical appropriateness with payer objectives.
• Maintain compliance with federal and state regulations regarding admissions, privacy (HIPAA), and anti-steering/anti-kickback standards.
• Participate in performance huddles; contribute to QAPI with data on admission barriers, readmissions, and customer feedback.

Skills

Communication

Relationship building

Analytical thinking

Education

Associate or Bachelor's degree

Tools

CRM systems

Microsoft 365

Job description

Care Initiatives in Cedar Rapids, IA is hiring an Admissions Coordinator for full-time day shifts to drive census growth and optimize payer mix by building strong referral relationships and managing the admissions pipeline end-to-end.

You will coordinate with nursing, therapy, and the business office while guiding residents and families through benefits and paperwork, ensuring timely, clinically appropriate placements and a positive intake experience.