Admissions Director: Shape Transitions & Partnerships

Complete Care Management; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Daily pay

Job summary

Complete Care is seeking an Admissions Director to lead the admissions process at our skilled nursing and rehabilitation center. You will manage inquiries, coordinate admissions and discharges, and collaborate with hospitals, case managers, and referral partners to optimize census.

The role emphasizes delivering outstanding customer service to residents, families, and referral sources while maintaining accurate census data and timely documentation.

Qualifications

• High school diploma or equivalent required.
• Previous admissions experience in a skilled nursing or long-term care setting preferred.
• Positive, energetic, and customer-focused attitude.
• Strong communication and relationship-building skills.
• Ability to work independently and collaboratively.
• Basic computer proficiency.

Responsibilities

• Oversee all inquiries, admissions, and discharges while supporting accurate census reporting.
• Coordinate the entire admissions process, ensuring all required documentation is completed accurately and on time.
• Communicate with nursing, the business office, and external referral sources to coordinate admissions and bed availability.
• Build and maintain relationships with hospitals, case managers, and referral partners to support census growth.
• Evaluate referrals and assist with admission decisions.
• Maintain accurate census, referral, admission, and discharge data.
• Monitor admissions activity, referral trends, and discharge planning while providing reports as requested.
• Deliver exceptional customer service to residents, families, and referral sources throughout the admissions process.

Skills

Communication skills

Relationship-building

Customer-focused

Independent worker

Collaborative

Basic computer skills

Education

High school diploma

Job description

Complete Care is seeking an Admissions Director to lead the admissions process at our skilled nursing and rehabilitation center. You will manage inquiries, coordinate admissions and discharges, and collaborate with hospitals, case managers, and referral partners to optimize census.

The role emphasizes delivering outstanding customer service to residents, families, and referral sources while maintaining accurate census data and timely documentation.