Admissions Director — Lead Referrals & Care Partnerships

Complete Care, Inc.; Windsor, Northern (CT, KY); Hybrid; USD 70,000 - 120,000; Full time

Job summary

Complete Care, Inc. is seeking an Admissions Director to lead the admission process, build referral partnerships, and support post-acute and long-term care services.

The role focuses on welcoming residents and families, collaborating with hospital teams, and driving occupancy through proactive outreach in a fast-paced healthcare environment. The ideal candidate will have strong communication, organizational skills, and a track record in healthcare marketing or admissions, with experience in

Qualifications

• BS degree in marketing, social work, or human sciences is desirable.
• Prior sales and marketing experience.
• Proven success increasing SNF census.
• Strong relationships with hospital case managers, social workers, and discharge planners.
• Experience with Medicare, Managed Care, and insurance authorizations.
• Ability to collaborate with nursing, therapy, and the interdisciplinary team.
• Data-driven approach using referral conversion rates, occupancy trends, and length-of-stay metrics to improve performance

Responsibilities

• Manage, plan, and organize the admission process.
• Apply sales and marketing principles when interacting with healthcare professionals to generate referrals.
• Provide daily updates to the facility and support team.
• Conduct facility tours for potential admissions.
• Welcome guests and families upon admission.
• Other duties as assigned by supervisor

Skills

Communication skills

Relationship building

Organizational skills

Education

BS degree in marketing, social work, or human sciences

Job description

Complete Care, Inc. is seeking an Admissions Director to lead the admission process, build referral partnerships, and support post-acute and long-term care services.

The role focuses on welcoming residents and families, collaborating with hospital teams, and driving occupancy through proactive outreach in a fast-paced healthcare environment. The ideal candidate will have strong communication, organizational skills, and a track record in healthcare marketing or admissions, with experience in