Admissions Director

Complete Care Management; Ocean Grove (NJ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off (PTO)

Career advancement opportunities

Job summary

Complete Care is seeking a Director of Admissions to lead our admissions team, grow census, and guide families through the healthcare decision process. You will collaborate with hospital partners, referral sources, residents, families, and an interdisciplinary team to ensure a smooth, compassionate transition into our center.

You will oversee inquiries, admissions, and daily census reporting, while maintaining strong customer service and leveraging tools like PointClickCare to optimize

Qualifications

• Bachelor’s degree in health care administration or related field.
• Minimum of 3 years’ experience in admissions in a long-term care setting.
• Knowledge of medical insurance, Medicare and Medicaid; strong customer service skills.
• Proficient with PointClickCare software.

Responsibilities

• Record inquiries, admissions and discharges and assist with daily census reporting.
• Coordinate inquiry process and admission assessments and paperwork.
• Notify facility representatives of admission updates.
• Maintain monthly census records and reconcile with Business Office.
• Provide information on referrals, admissions, and discharges weekly or as requested.
• Communicate with Social Security, Nursing and Business Office about bed availability.
• Evaluate referrals to determine admission candidacy and coordinate home visits as needed.
• Maintain contact with referral sources and hospitals about bed status.

Skills

Relationship building

Census growth

Customer service

Marketing

Independent work

Education

Bachelor’s degree in health care administration or related field

Tools

PointClickCare

Job description

Lead Our Admissions Team as the Director of Admissions at Complete Care!

Complete Care is seeking a dynamic, relationship-driven Director of Admissions to help grow our community and guide families through one of the most important healthcare decisions they'll make. If you're passionate about building connections, driving census growth, and delivering an exceptional admissions experience, this is your opportunity to make a lasting impact.

As the Director of Admissions, you’ll serve as a key leader at Complete Care, collaborating with hospital partners, referral sources, residents, families, and our interdisciplinary team to ensure a smooth and compassionate transition into our center. Your leadership, communication skills, and commitment to outstanding customer service will directly contribute to the success of our organization and the well-being of those we serve.

Director of Admissions Schedule & Benefits

• Schedule: Full-time, day shift, including Manager on Duty Weekend rotation
• Comprehensive benefits package for full-time employees, including health, dental, vision and paid time off (PTO)
• Opportunities for career advancement

Director of Admissions Qualifications

• Bachelor’s degree in health care administration or related field
• Minimum of 3 years’ experience in Admissions in a long-term care setting
• Possess a passion for marketing and building census
• Knowledge of medical insurance, Medicare and Medicaid
• Strong interpersonal and customer service skills
• Ability to work independently in a fast-paced environment or part of a group
• Computer knowledge and using Point Click Care software

Director of Admissions Responsibilities

• Records information concerning inquiries, admissions and discharges and assists with daily census reports
• Coordinates the inquiry process, facilitating admission assessment and the admission process including all required paperwork
• Appropriately notifies facility representatives of admission updates
• Keep a monthly record of census, matching numbers with the Business Office to ensure accuracy at the end of each month
• Provide information on referral leads, admissions, and discharges on a weekly basis or as requested
• Communicates effectively with the Social Security Department, Nursing and Business Office regarding bed availability
• Evaluates referrals to determine admission candidacy, including visiting referrals at home or involved with community agency as appropriate
• Maintain close contact with all referral sources
• Notify hospitals of bed availability regularly

At Complete Care, we invest in talented professionals by providing a collaborative work environment, opportunities for professional growth, and the support needed to succeed.

Complete Careis proud to be an Equal Opportunity Employer.

#LI-CB1

9.22.26