Admissions Director — Capacity & Agency Relations

Crossroads Inc; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Medical Insurance (full-time)

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

Job summary

Crossroads is seeking an Admissions Director to manage referral and admission activities across its facilities, ensuring occupancy of 90% and above. You will oversee the admissions journey from first contact to placement, determine eligibility, coordinate with facilities and funding sources, and maintain strong relationships with referring agencies and staff.

The role includes recruiting and developing intake coordinators, supervising daily workflow, conducting performance reviews, and ensuring

Qualifications

• Minimum of a high school diploma or GED required.
• 3+ years of related experience in admissions or program intake.
• Proficiency in Microsoft Office and EMR systems.

Responsibilities

• Maintain resident occupancy of 90% and above.
• Oversee admissions process from initial call to placement, including eligibility and funding.
• Build and maintain relationships with referral agencies and facility staff.
• Lead the admissions team and supervise daily workflow.
• Report data to executive management and support department goals.

Skills

Organizational skills

Communication

Team leadership

Data entry

MS Office

Education

High School Diploma or GED

Tools

EMR systems

MS Office Suite

Job description

Crossroads is seeking an Admissions Director to manage referral and admission activities across its facilities, ensuring occupancy of 90% and above. You will oversee the admissions journey from first contact to placement, determine eligibility, coordinate with facilities and funding sources, and maintain strong relationships with referring agencies and staff.

The role includes recruiting and developing intake coordinators, supervising daily workflow, conducting performance reviews, and ensuring