Admissions & CRM Specialist (Call Center & Marketing)

Pro Recovery Solutions, LLC; Egg Harbor Township (NJ); Vor Ort; USD 40.000 - 45.000; Vollzeit

Zusammenfassung

Pro Recovery Solutions, LLC is seeking a full-time Call Center/Internal Marketing Specialist to support the Director of Business Development and Clinical Directors. The role blends administrative duties with CRM management, admissions coordination, and insurance pre-authorization tasks.

The ideal candidate will bring a mix of clinical, sales, and insurance experience and comfort working with individuals in recovery from substance use and/or mental health issues. Salary range $40,000-$45,000.

Aufgaben

• Developing and maintaining CRM database for prescreened clientele
• Developing, maintaining and collecting eligibility and screening tools for outpatient clients in the Crossroads Companies' outpatient programs
• Focused on driving admissions, screening, scheduling and following up on missed appointments to drive corporate growth and stability
• Understanding the payor mix, benefit analysis of private pay, and out of network insurances
• Tracking insurance policies and document payout, co-pay and co-insurance of common policies accepted by our companies
• Tracks chronological timelines for scheduled intakes through the prescreening and admission process
• Coordinates and arranges the logistics associated with potential client’s journey into treatment with Crossroads Companies' programs
• Engages with families and the support network of potential clientele.
• Communicates with clients, parents, family and support in order to arrange for and collect payment by check, cash or credit card for all co-pays, deductibles or private pay in advance of treatment.
• Acts as internal liaison with external marketing staff to drive revenue and program growth. Assists in the prospecting and scheduling of appointments for marketers in the field and conference calls for internal sales with the business development director.
• Performs other duties as assigned.

Jobbeschreibung

Pro Recovery Solutions, LLC is seeking a full-time Call Center/Internal Marketing Specialist to support the Director of Business Development and Clinical Directors. The role blends administrative duties with CRM management, admissions coordination, and insurance pre-authorization tasks.

The ideal candidate will bring a mix of clinical, sales, and insurance experience and comfort working with individuals in recovery from substance use and/or mental health issues. Salary range $40,000-$45,000.