Admissions CRM & Data Operations Lead

Mount-Saint-Mary-College; Varick Homes (NY); On-site; USD 56,000 - 69,000; Full time

Job summary

Mount Saint Mary College in Newburgh, NY seeks a CRM and Operations Specialist to manage the Slate CRM, optimize admissions workflows, and ensure data integrity across systems. This onsite role collaborates with registrar, financial aid, IT, and enrollment leadership; requires 2+ years in higher education and experience with Slate/Jenzabar.

You will design dashboards, automate processes, support recruitment events, and provide user training to admissions staff.

Qualifications

• Minimum of 2 years in higher education, admissions, or Slate/data operations.
• Experience with Slate or admissions/enrollment technology platform.
• Experience managing data, processes, and systems in a collaborative environment.

Responsibilities

• Administer Slate CRM, configure and optimize workflows.
• Design and maintain Slate forms, portals, and reports.
• Integrate Slate with Jenzabar, Axiom and other systems.
• Monitor and resolve data issues across Slate and enterprise systems.
• Maintain data governance, auditing, and reconciliation.
• Develop dashboards for enrollment management and reporting.

Skills

Analytical skills

Prioritization

Communication skills

CRM training

Cross-team collaboration

Excel & Word

Data entry

Tech adaptability

Data confidentiality

Recruitment events

Higher ed knowledge

Slate data operations

Education

Higher education experience

Slate/Data operations

Admissions operations

Tools

Slate CRM

Jenzabar

Axiom

Job description

Mount Saint Mary College in Newburgh, NY seeks a CRM and Operations Specialist to manage the Slate CRM, optimize admissions workflows, and ensure data integrity across systems. This onsite role collaborates with registrar, financial aid, IT, and enrollment leadership; requires 2+ years in higher education and experience with Slate/Jenzabar.

You will design dashboards, automate processes, support recruitment events, and provide user training to admissions staff.