Enrollment Coordinator

Troy University

Dothan (AL)

On-site

USD 42,000 - 64,000

Full time

6 days ago

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Job summary

Troy University is seeking an Enrollment Coordinator in Dothan, Alabama. The role focuses on guiding prospective students from inquiry to enrollment through counseling, campus visits, and multi-channel outreach.

The position requires a bachelor's degree and at least one year of recruiting or sales experience, with strong communication and coordination with various campus departments to support enrollment goals.

Qualifications

Bachelor's degree from a regionally accredited college or university.
One year of recruiting or sales experience.
Reliable transportation and valid driver's license.
Excellent interpersonal, oral, and written communication skills.

Responsibilities

Using CRM software to communicate with prospective students and document activities.
Assist prospects with enrollment requirements and program information.
Collaborate with admissions, financial aid, and advisors to enroll students.
Assist with unofficial evaluations as needed.
Greet walk-inprospective students and field inquiries via phone, text, or email.

Skills

Recruiting

Sales experience

Interpersonal communication

Education

Bachelor's degree

Master's degree

Job description

Enrollment Coordinator

Posting Number

SF2601P

Position Title

Enrollment Coordinator

Position Type

Professional/Salaried

Department

Admissions - Dothan

Division

Student Affairs for Academic Affairs

Campus

Dothan

Work Status

Full-Time (FT)

Temporary

Location

Dothan - D01

Job Summary

The Enrollment Coordinator utilizes information, software, and procedures effectively to engage with prospective students from first inquiry to enrollment in Troy University. The Enrollment Coordinator assists in attracting and enrolling, students by one-on-one admissions counseling, in-person appointments, phone calls, texts, and emails. The Enrollment Coordinator also collaborates with other departments related to recruiting, enrolling, and retaining students.

Responsibilities

Utilizing CRM software to communicate with prospective students and document all activities
Communicating in most effective manner with prospective student to help enrollment
Assisting prospects with information related to enrollment requirements, program content and other areas of the university as necessary
Working closely with admitting students to get them to enroll in classes
Working closely with financial aid and advisors to help student successfully begin classes
Assisting with unofficial evaluations as needed
Assisting with walk-in prospective students/applicants and fielding phone calls from prospective students/applicants
Monitors and communicates program and policy changes
Utilizing appropriate CRM software to admit students
Must have excellent interpersonal, oral, and written communication skills
Other duties needed to help admissions office meet enrollment goals

Minimum Qualifications

Minimum of one year of recruiting and/or sales experience
Bachelor’s degree from a regionally accredited college or university
Must have reliable transportation and valid current driver's license
Ability to meet and maintain auto insurance eligibility requirements
Excellent interpersonal, oral, and written communication skills

Preferred Qualifications

Master’s degree

Driving Requirements

Driving is a primary responsibility

Work Hours

Standard office hours

Some evenings and weekends could be required

Hazardous Conditions or Physical Demands

Lifting and carrying boxes that weigh more than 20 lbs. Sitting behind a desk and computer screen for more than 6 hrs in a day.

Supervisory Responsibility

Posting Date

09/18/2026

Open Until Filled

Reference Letters

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.

Supplemental Questions

* How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
Please specify:
(Open Ended Question)
* Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
* Do you possess a Bachelor's degree from an accredited college or university?
- Yes
- No
* Do you have at least one year of recruiting and/or sales experience?
- Yes
- No
* Do you have reliable transportation, current valid driver's license, and ability to meet and maintain commercial auto insurance eligibility requirements?
- yes
- no