Admissions Counselor

Norfolk State University; United States; On-site; USD 36,000 - 44,000; Full time

Job summary

Norfolk State University seeks an Admissions Counselor to represent the university at college fairs, high school visits, and community engagements. The role involves travel across the state and beyond, building relationships with counselors, students, and alumni recruiters, and supporting recruitment strategies year-round.

You will evaluate applications, provide recommendations, and maintain timely communications.

Qualifications

• Experience using technology in a higher education setting, preferably in admissions.
• Knowledge of CRM, social media, and website use in recruitment/communication plan.
• Experience with Colleague and Informer preferred.
• Excellent spoken and written communication skills and interpersonal skills.

Responsibilities

• Represent the university at college fairs, high school visits and community engagements.
• Develop relationships with key contacts in assigned territory, including alumni recruiters.
• Evaluate program effectiveness and provide recommendations for future programming.
• Assist with coordinating events and open houses, and support electronic communications efforts.
• Ensure timely responses to emails and voicemails (within 48 business hours).
• Update Colleague with student data and admissions decisions.

Skills

Higher education tech experience

Strong communication

Interpersonal skills

Willingness to travel

Territory management

Tools

CRM systems

Colleague

Informer

Job description

Represent the university at college fairs, high school visits, and other community engagements. Follow-up visits with appropriate correspondence/contact with counselors and students. Develop relationships with key contacts in assigned territory, including alumni recruiters. Evaluates program effectiveness and provides recommendations for future programming. Requires travel both in state and out-of-state for the university, including weekends. Represents the Office of Admissions at special events, on and off campus, including but not limited to Open House, NSU Round-Up, School Counselor events and etc. Assists in developing and implementing strategies and programming, particularly for bringing more students to visit campus throughout the year, and for increasing yield in general. Support leadership by assisting with coordination and implementation of events. Communicate with applicants who need to submit additional documents or updated credentials. Provide admissions presentations to campus visitors. Participate in other electronic marketing communications as needed. Assists in the development and implementation of recruitment activities centered on electronic communications, and mobile and social networks. Ensures responses are provided to e-mails and voicemails within 48 business hours of receipt. Represent the University by providing accurate and detailed information to prospective students, their families and school counselors throughout the country. Accurately review undergraduate admission applications and evaluate applicant credentials to determine admissibility to the university based on established criteria for admission. Update Colleague with student data, entering admissions decisions and comments as needed. Develop relationships with key contacts in assigned territory, including alumni recruiters. Evaluates program effectiveness and provides recommendations for future programming. Requires travel both in-state and out-of-state for the university, including weekends.

The starting Salary for this position is $40,000.

Minimum Qualifications

• Experience using technology in a higher education setting, preferably in admissions.
• Knowledge of available technology resources and employing technology (CRM, social media, website) in a recruitment/communication plan.
• Experience with Colleague and Informer preferred.
• Excellent spoken and written communication skills and well as demonstrated interpersonal skills.
• Knowledge and understanding of application/evaluation processing operations, student administration systems, recruitment and territory management, higher education marketing, and a variety of computer software ( i.e. Microsoft Office Suite.)

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information

Name: Office of Human Resources Phone: [phone] Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

Equal Opportunity Employer Contact Pathways Discover Your Future at Norfolk State University Join a vibrant academic community at Norfolk State University, a dynamic, public, urban institution located in the heart of Hampton Roads in Norfolk, Virginia. With a proud legacy dating back to 1935, NSU is one of just five HBCUs in the Commonwealth of Virginia and one of 15 public four-year universities in the state. Our campus is home to more than 5,400 students, including a thriving graduate population that makes up over 10% of our enrollment. NSU offers a supportive and engaging environment across five distinguished academic schools and colleges, led by a dedicated team of approximately 1,000 faculty and staff. With an annual operating budget exceeding $190 million, Norfolk State is positioned for growth, innovation, and student success. Whether you’re looking to grow your career or make a lasting impact, NSU invites you to be part of a community where excellence, purpose, and progress are more than just words — they're a way of life. Behold the Green and Gold — and apply today! The home of the largest Naval Base in the world, Norfolk is 1 of the 7 cities that make up what Is referred to as the Hampton Roads Region, an area that includes Virginia Beach & Colonial Williamsburg. Norfolk has big-city amenities and attractions of arts and culture, and cuisines of the Eastern Seaboard. There are numerous & accessible parks, riverfronts, lakes, festivals, & beaches; all favorable for weekend getaways and an easy commute to NSU. NSU Human Resources 757.823.8160