Admissions Counselor

East Tennessee State University; Tennessee; On-site; USD 42,000 - 52,000; Full time

Job summary

East Tennessee State University is seeking an Admissions Counselor in the Office of Admissions. The counselor will recruit prospective students in a defined territory, coordinating high school visits and events with formal and informal presentations to counselors, students, and parents.

The role also involves front-line admission counseling in the office and ongoing outreach to applicants. The position requires a Bachelor’s degree and travel availability, including evenings and weekends, with

Qualifications

• Bachelor’s Degree required.
• Minimum one year of college admissions, sales, outreach, or student organization leadership experience.
• Ability and availability to travel, including overnight and weekend work.

Responsibilities

• Recruit prospective students in a designated territory.
• Coordinate high school visitation programs and events with presentations and public speaking.
• Provide front-line admission counseling in-office and communicate with prospective students.
• Support student retention and engage with families to identify appropriate programs.

Skills

Public speaking

Active listening

Basic computer skills

Travel ability

Independence

Following directions

Communication

Relationship building

Education

Bachelor’s Degree

Tools

CRM

Banner SIS

Microsoft Office

Mobile platforms

Job description

Description

Job Summary

The Office of Admissions is accepting applications for an Admissions Counselor. The Admissions Counselor is responsible to the Associate Director for Recruitment and will represent ETSU to a broad range of populations. Each Admissions Counselor is responsible for the recruitment of prospective students in a specified territory; coordinating high school visitation programs and events incorporating formal and informal presentations and public speaking engagements with high school counselors, students, and parents; and, supporting student retention. The Admissions Counselor serves as a front-line service provider with primary in-office student admission counseling, recruitment travel, and communication with prospective students.

Knowledge, Skills, and Abilities

• Knowledge of university policies, procedures, structures, and services offered.
  
• Knowledge of university admission requirements.
  
• Knowledge of registration procedures.
  
• Knowledge of financial aid and scholarship policies and procedures.
  
• Knowledge of current career trends.
  
• Knowledge of promotional materials for all academic and student services areas at ETSU.
  
• Skilled in public speaking.
  
• Skilled at listening and asking open-ended questions to best understand a student’s needs.
  
• Skilled in basic computer applications and willing to learn new programs.
  
• Ability to travel extensively in recruiting efforts (requiring evenings, weekends, overnights, and extended overnights).
  
• Ability to work independently, arrange information sessions, set appointments, and prioritize work effectively.
  
• Ability to follow directions and complete tasks accurately as well as accept supervisory input and feedback.
  
• Ability to communicate effectively with large groups and individuals.
  
• Ability to build relationships with students and their families to assist in identifying the correct program for a student’s career and personal goals.
  

Required Qualifications

• Bachelor’s Degree
• Minimum one (1) year of college admissions, sales, outreach, or student organization leadership experience. (Student, part-time, and temporary experience may be considered)
• Ability and availability to travel, including overnight and weekend work.

Preferred Qualifications

• Master’s Degree in student affairs, higher education, business, or related discipline
• Two to three years' experience in college admissions or other comparable collegiate/business experience. Student worker, temporary or graduate student experience may be considered.
• Experience working with historically underserved populations - including low-income, first-generation, underrepresented students of color, veterans and military-affiliated, rural students, and students with different abilities/disabilities.
• Experience working with CRM, Banner Student Information System, Microsoft Office, and communication platforms for mobile devices.
• Working knowledge of East Tennessee State University or another regional rural public institution.
• Valid Driver’s License

Compensation & Benefits

• Job Family - Student Services Professional 1E
• Starting Salary: $47,002.36
• For information on benefits please visit www.etsu.edu/human-resources/benefits/.

Employment contingent on a satisfactory background check.

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

ETSU is an equal opportunity employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodation s.