Admissions Counselor

Tennessee State University; Nashville (TN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Flexible benefits

Job summary

Tennessee State University in Nashville invites applications for the position of Admissions Counselor. The Admissions Counselor serves as a frontline representative, engaging prospective students, families, high schools, and community partners to support enrollment goals.

Responsibilities include managing a recruitment territory, high school visits, college fairs, events, information sessions, campus tours, and using Slate CRM and Banner SIS to track applications and outcomes.

Qualifications

• Bachelor’s degree required.
• Experience in admissions or enrollment services is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Represent TSU at high school visits, college fairs, and community events, including some evenings and weekends.
• Counsel prospective students on academic programs, campus life, admissions requirements, scholarships and financial aid.
• Manage a recruitment territory with follow-up to inquiries and admitted students via multiple channels.

Skills

Strong communication

Public speaking

Team collaboration

Project management

Education

Bachelor’s degree

Tools

Slate CRM

Banner SIS

Job description

Thank you for selecting
Tennessee State University
as your Employer of Choice

Please see Special Instructions for more details.

Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the “Transcript” section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.

Admissions Counselor

Tennessee State University Department of Enrollment Services invites applications for the position of Admissions Counselor.
The Admissions Counselor serves as a frontline representative of Tennessee State University ( TSU ),
engaging prospective students. families, high schools, and community partners to support the
university’s enrollment goals. This role manages an assigned recruitment territory and conducts
extensive outreach through high school visits, college fairs, community events, and virtual
programming.
The counselor provides individualized guidance on TSU’s academic programs, campus life, admissions processes, scholarships, and financial aid. Responsibilities also include building relationships with school personnel, collaborating with community college partners, facilitating information sessions and tours, supporting on-campus recruitment and orientation events, reviewing applications, and maintaining accurate records in SLATE and Banner. A strong commitment to diversity, inclusion, and service to first-generation and underrepresented students is essential.

Recruitment & Travel

• Represents TSU at high school visits, college fairs, and community events, including some
  evening and weekend travel. This role is essential for the success of the university’s enrollment
  strategy and requires a combination of recruitment skills, customer service and strategic planning.
• Counsels prospective students and families on academic programs, campus life, admissions
  requirements, scholarships. and financial aid.
• Manages an assigned recruitment territory with consistent follow-up to inquiries. applicants,
  and admitted students via phone, email, text, and presentations.
• Build and maintain relationships with high school administrators, counselors, teachers, and
  staff.
• Supervises recruitment activities for the university.

Support & Collaboration

• Conducts individual and group information sessions; assist with campus tours and on-site
  recruitment programs.
• Engage community college students and encourage transfer enrollment.
• Provides staffing support for new student orientation as assigned by department leadership.
• Collaborates with academic departments. student services, and campus partners to support
  enrollment and student success initiatives.

Use of Technology

• Reviews and processes applications in accordance with TSU policies and admissions procedures.
• Utilizes SLATE ( CRM ) and Banner ( SIS ) to support data-driven recruitment practices and maintain
  accurate record.

Minimum Qualifications

Required Qualifications

• Bachelor’s degree
• Valid driver’s license and ability to travel regularly for recruitment events.

Preferred Qualifications

• Master’s degree preferred.
• Experience working in Admissions, Registrar, Student Affairs or Enrollment Services Offices.
• Demonstrated experience with Slate CRM and operational understanding of Banner SIS preferred.
• Keen attention to detail and professional work ethic
• Strong analytical, technical, communication and project management skills.
• Ability to work independently and collaboratively across departments.
• Strong written and oral communication skills and comfort presenting to groups of students, families, and school counselors.
• Demonstrated organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

Benefits

• Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more.

Position Number: 108700

Job Type: Full-Time

Campus: Main Campus

Job Category: Administrative/Professional

Open Date: 08/25/2026

Required fields are indicated with an asterisk (*).