Admissions Counselor

Tennessee State University; Nashville (TN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits package

Annual leave and sick leave

Retirement options

Job summary

Tennessee State University in Nashville seeks an Admissions Counselor to engage prospective students and families, travel to high schools and events, and support enrollment goals.

The role emphasizes outreach, guidance on academic programs, campus life, scholarships and financial aid, and uses Slate CRM and Banner to maintain records, with a strong commitment to diversity and inclusion for first-generation students.

Qualifications

• Bachelor’s degree required; travel regularly for recruitment events.
• Experience with Slate CRM and Banner SIS preferred.
• Strong communication and presentation abilities.
• Commitment to diversity and inclusion.

Responsibilities

• Represent TSU at high school visits, college fairs, and events.
• Counsel prospective students on majors, admissions, scholarships, and aid.
• Manage recruitment territory with follow-up via phone, email, and presentations.
• Coordinate campus tours and information sessions.
• Maintain accurate records in SLATE and Banner.

Skills

Communication skills

Public speaking

Organizational skills

Travel coordination

Team collaboration

Recruitment outreach

Education

Bachelor's degree

Master's degree (preferred)

Tools

Slate CRM

Banner SIS

Job description

Thank you for selecting
Tennessee State University
as your Employer of Choice

Please see Special Instructions for more details.

Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.

Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.

An unofficial transcript may be attached in the “Transcript” section.

You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.

Position Information

Position Title

Admissions Counselor

Number of hours per week

37.5

Months per year

Fiscal (12 months)

Job Type

Full-Time

Campus

Main Campus

Position Number

108700

Job Description

Tennessee State University Department of Enrollment Services invites applications for the position of Admissions Counselor. The Admissions Counselor serves as a frontline representative of Tennessee State University ( TSU ), engaging prospective students. families, high schools, and community partners to support the university’s enrollment goals. This role manages an assigned recruitment territory and conducts extensive outreach through high school visits, college fairs, community events, and virtual programming. The counselor provides individualized guidance on TSU’s academic programs, campus life, admissions processes, scholarships, and financial aid. Responsibilities also include building relationships with school personnel, collaborating with community college partners, facilitating information sessions and tours, supporting on-campus recruitment and orientation events, reviewing applications, and maintaining accurate records in SLATE and Banner. A strong commitment to diversity, inclusion, and service to first‑generation and underrepresented students is essential.

Recruitment & Travel

• Represents TSU at high school visits, college fairs, and community events, including some evening and weekend travel. This role is essential for the success of the university’s enrollment strategy and requires a combination of recruitment skills, customer service, and strategic planning.
• Counsels prospective students and families on academic programs, campus life, admissions requirements, scholarships. and financial aid.
• Manages an assigned recruitment territory with consistent follow-up to inquiries. applicants, and admitted students via phone, email, text, and presentations.
• Builds and maintains relationships with high school administrators, counselors, teachers, and staff.
• Supervises recruitment activities for the university.

Support & Collaboration

• Conducts individual and group information sessions; assists with campus tours and on‑site recruitment programs.
• Engages community college students and encourages transfer enrollment.
• Provides staffing support for new student orientation as assigned by department leadership.
• Collaborates with academic departments. Student services, and campus partners to support enrollment and student success initiatives.

Use of Technology

• Reviews and processes applications in accordance with TSU policies and admissions procedures.
• Utilizes SLATE ( CRM ) and Banner ( SIS ) to support data‑driven recruitment practices and maintain accurate records.

Minimum Qualifications

Required Qualifications

• Bachelor’s degree
• Valid driver’s license and ability to travel regularly for recruitment events.

Preferred Qualifications

• Master’s degree preferred.
• Experience working in Admissions, Registrar, Student Affairs or Enrollment Services Offices.
• Demonstrated experience with Slate CRM and operational understanding of Banner SIS preferred.
• Keen attention to detail and professional work ethic
• Strong analytical, technical, communication and project management skills.
• Ability to work independently and collaboratively across departments.
• Strong written and oral communication skills and comfort presenting to groups of students, families, and school counselors.
• Demonstrated organizational skills, attention to detail, and ability to manage multiple priorities in a fast‑paced environment.

Special Instructions to Applicants

Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.

Official transcripts for positions which require a post‑secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.

An unofficial transcript may be attached in the “Transcript” section.

You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.

Open Date

08/25/2026

Job Category

Administrative/Professional

Requisition Number

Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more.

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