Admissions Coordinator-Sr. Assisted Living

New Level Resources; Boston (MA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k)/403(b)

Life Insurance

Paid Time Off

Paid Sick Leave

Paid Holidays

Career growth

Job summary

Nazareth House – Los Angeles is seeking a compassionate Admissions Coordinator to guide prospective residents and families from initial inquiry through move-in. You will manage tours, applications, and required documentation while coordinating with clinical and administrative staff to ensure a smooth, welcoming transition into our community.

The role requires California RCFE knowledge, attention to detail in records, and strong interpersonal skills.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Social Work, or related field preferred.
• Experience in admissions, intake, case management, or a related role in senior living or healthcare.
• Knowledge of California Title 22 RCFE requirements and admission criteria.
• Ability to pass DOJ and FBI background checks and maintain compliant records.
• Strong written and verbal communication and customer service skills.

Responsibilities

• Manage the day-to-day admissions process to support full occupancy.
• Coordinate and lead tours, open houses, and information sessions for prospective residents and families.
• Serve as the primary contact for prospects through inquiry to move-in.
• Review and process all admissions paperwork and consents for accuracy.
• Maintain accurate applicant and resident records in the CRM; follow up professionally.

Skills

Admissions coordination

CRM software

Communication skills

Interpersonal skills

Customer service

Education

Bachelor’s degree or equivalent

Tools

CRM software

Job description

Title:Admissions Coordinator -Sr. Assisted Living

Compensation:StartingSalary at $60k/yr

Schedule:Full-Time

• Monday – Friday with weekendavailabilityif events or tours are scheduled at that time

Location:Los Angeles,CA

We areseekinga compassionate and detail-orientedAdmissionsCoordinatorwho willbe responsible forguiding prospective residents and their families through the admissions process from first inquiry to move-in. This role manages tours, applications, andrequireddocumentation, and works closely with clinical and administrative staff to ensure a smooth, welcoming transition into the community. TheAdmissionsCoordinator serves as a liaison between the facility, prospective residents, families, referral sources, and the broader community, working to effectively communicate the mission, services, and values of the organization.

WhatYou’llDo:

• Manage the day-to-day admissions process to support and sustain full occupancy.

• Coordinate and lead tours, open houses, and informational sessions for prospective residents and families.

• Serve as the primary point of contact for prospective residents and families throughout the admissions process, frominitialinquiry through move-in.

• Collect, review, and process alladmissionspaperwork, including applications, assessments, andrequiredconsents, ensuring completeness and accuracy.

• Maintainaccurateapplicant and resident records in the CRM or database system; follow up with inquiries ina timelyand professional manner.

• Coordinate with nursing, care, and administrative staff to confirm level-of-care needs, availability, and readiness prior to admission.

• Review each prospective resident's health and care needs against Title 22 admission and exclusion criteria todeterminewhether the individual qualifies for admission to the facility's level of care.

• Coordinate move-inlogisticsand provide a warm, well-organized onboarding experience for new residents and their families.

• Build andmaintainstrong working relationships with hospitals, senior centers, discharge planners, case managers, and other referral sources.

• Verify insurance, payment sources, and financial documentation as part of the admissions review.

• Ensure compliance with all applicable state and federal admissions regulations and organizational policies.

• Maintain organized, up-to-date admissions filesin accordance withregulatory and privacy requirements.

• Participate in weekly census and management meetings to provide updates on pending admissions and occupancy.

• Respond to inquiries and issues from families and prospects with professionalism and care.

WhatYou’llNeed to Succeed:

• Bachelor’s degree in Healthcare Administration, Business Administration, Social Work, or related field preferred.

• Minimum of two (2) years of experience in admissions, intake, case management, or a related role in senior living or healthcare.

• Demonstrated experience with California Title 22 requirements for Residential Care Facilities for the Elderly, including admission agreements, resident appraisals, and criteria fordeterminingresident eligibility for care.

• Must pass DOJ and FBI background checks via Live-Scan.

• Must be in good physical and mental health, verified by a physician within six (6) months prior to or seven (7) days following employment.

• TB clearance and current Adult First Aid certificationrequired.

• Valid driver’s license and reliable transportation for occasional community outreach.

• Strong knowledge of senior living services, including assisted living and memory care.

• Working knowledge of California Title 22 regulations governing Residential Care Facilities for the Elderly (RCFE), including appraisal, admission, and exclusion criteria used todeterminewhether a prospective resident's care needs can be safely met by the facility.

• Excellent interpersonal, written, and verbal communication skills.

• Proficiencyin using CRM or database systems, and standard office software for documentation and recordkeeping.

WhatNazareth House –Los AngelesOffersYou:

• Comprehensive health, dental, and visioncoverage

• 401(k)/403Bretirement plan

• Company paid Life Insurance coverage

• GenerousPaid Time Off

• Paid Sick Leave

• 6paid Holidays

• Paid Leave (Jury Duty,Bereavement leave, etc.)

• Opportunities for career growth and professional development within a supportive workplace.

• Meaningfulwork thatmakes a positive difference in the lives of both residents and staff.

• A compassionate and inclusive work environment that fosters teamwork and collaboration.

Compensation:Starting at $60k/yr

AboutNazareth House:

At Nazareth House, our commitment goes beyond physicalspace.Established in 1951 by the Sisters of Nazareth, both thesistersand our staff share a dedicated commitment to providing a safe and loving atmosphere where seniors are encouraged tomaintaintheir independence.Our community offers a variety of care levels tailored to residents’ changing needs. We take pride inprovidingdiverse living options, from independent living to residential care, and a dedicated Care Center for evolving needs.

For more information about the company, please visit our website: https://www.sistersofnazareth.com/service/nazareth-house-los-angeles/.

Please note: We are not accepting phone inquiriesregardingthe status of applications. Only qualified candidates will be contacted.Additionally, we are not working with agencies or third-party recruitersat this time.Thank you foryour understanding.

Nazareth House–Los Angelesprovidesequal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements,Nazareth House–Los Angelescomplies withapplicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Please note that employment with Nazareth House –Los Angelesis strictly on an at-will basis.