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Wyomissing Health and Rehabilitation Center is seeking an Admissions Coordinator to join our team in Reading, PA. You will manage the intake process, schedule admissions, conduct tours, and gather necessary documentation to ensure smooth patient transitions.
The role requires strong communication skills, attention to detail, and the ability to collaborate with referral sources and hospital partners. Prior healthcare admissions exposure is a plus, and HIPAA compliance is essential.
We are seeking a dedicated and detail-oriented Admissions Coordinator to join our team at Wyomissing Health and Rehabilitation Center, a 103-bed facility located in Reading, Pennsylvania. As a key member of our Admissions department, you will play a critical role in ensuring a smooth transition for new patients and their families, while providing exceptional customer service and support.
Coordinate the intake process for new patients, including scheduling admissions, conducting tours, and gathering necessary documentation
Develop and maintain relationships with referral sources, hospitals, and communities to generate admissions and increase visibility for the center
Manage and maintain accurate records and reports, including patient census and admissions data
Collaborate with other departments to ensure seamless transitions for patients and families
Provide information and support to patients, families, and referral sources to address questions and concerns
Participate in quality improvement initiatives to optimize admissions processes and patient satisfaction
Maintain confidentiality and adhere to HIPAA regulations
High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
Prior experience in healthcare or related field; training in medical terminology and admissions processes a plus
Excellent communication and interpersonal skills
Ability to work efficiently in a fast-paced environment with multiple priorities
Proficiency in electronic medical records systems and Microsoft Office