Admissions Coordinator

Lamwork; United States; On-site; USD 52,000 - 65,000; Full time

Job summary

Lamwork is seeking an Admissions Coordinator to manage the intake pipeline and verify insurance eligibility. The role includes coordinating with various departments and ensuring compliance across healthcare settings. Candidates must have strong skills in insurance verification and documentation, alongside excellent communication abilities.

This position offers a competitive salary in line with industry standards and opportunities for career progression in healthcare admissions.

Qualifications

• Insurance verification and documentation accuracy.
• Excellent communication skills across stakeholders.
• Proficient in patient record documentation.

Responsibilities

• Manage inbound referral calls and electronic inquiries.
• Verify insurance benefits before admissions.
• Coordinate screening assessments within regulatory timeframes.
• Obtain demographic and financial information.
• Communicate admission details to clinical departments.

Skills

Insurance Verification

Pre-certification Processing

Patient Record Documentation

CRM and Database Management

Medical Terminology

Data Entry and Report Generation

Active Listening

Organization

Communication

Time Management

Problem Solving

Education

High school diploma

Relevant certifications (e.g., CHAA, CHAM)

Job description

Admissions Coordinator salary, job requirements, and career path across healthcare, higher education, and behavioral health settings, with average salary.

Admissions Coordinator Overview

An Admissions Coordinator manages the intake pipeline between referral sources and a receiving organization, converting inquiries into completed admissions while ensuring each placement meets financial and eligibility requirements. Day to day, this person verifies insurance benefits, processes referral documentation, and communicates confirmed admission details to clinical and administrative departments. The role sits between external stakeholders such as hospital discharge planners and internal teams, including case management, the business office, and program leadership. Based on Lamwork's research across Admissions Coordinator job data, the role demands a rare combination of healthcare compliance knowledge, customer service composure, and administrative precision that few entry-level positions develop as efficiently.

Admissions Coordinator Key Responsibilities

• Manage inbound referral calls and electronic inquiries from discharge planners, physicians, and community agencies to assess admission eligibility.
• Verify Medicare, Medicaid, managed care, and commercial insurance benefits before each admission to secure required authorization.
• Coordinate pre-admission screening assessments and schedule physician review within regulatory timeframes to meet CMS compliance requirements.
• Obtain complete demographic and financial information from patients and families to open accurate, billable patient records.
• Communicate confirmed admission details, including bed assignment and arrival time to receiving clinical and administrative departments.

Admissions Coordinator Required Skills

Lamwork's review of Admissions Coordinator postings shows that insurance verification and documentation accuracy consistently rank as the most cited technical requirements across healthcare and higher education employers.

• Hard Skills: Insurance Verification and Pre-certification Processing, Patient Record Documentation, CRM and Database Management, Medical Terminology, Data Entry and Report Generation
• Soft Skills: Active Listening, Organization, Communication, Time Management, Problem Solving

Admissions Coordinator Certifications

• Certified Healthcare Access Associate (CHAA) - validates core competency in patient access and insurance verification workflows
• Certified Healthcare Access Manager (CHAM) - demonstrates management-level expertise in healthcare admissions operations
• CPR/BLS Certification - required or preferred for facility-based roles with direct patient contact at intake
• Registered Health Information Technician (RHIT) - supports admissions professionals seeking deeper credentials in health data and compliance

Admissions Coordinator Salary in the United States

The average Admissions Coordinator salary in the United States is $57,261 per year, based on the most recent data from Glassdoor.

Pay for this role moves most noticeably based on the care setting and payer mix complexity an individual manages, with behavioral health and acute rehabilitation positions tending to pay at the higher end of the market, while entry-level facility roles in long-term care generally fall at the lower end. Geographic location and years of direct insurance authorization experience are the two other factors that most consistently separate lower-paying offers from competitive ones.