Admissions Coordinator

The-Plaza-Rehab-and-Nursing-Cente; New York (NY); On-site; USD 52,000 - 75,000; Full time

Job summary

The Plaza Rehab and Nursing Center is seeking an Admissions Coordinator to support census development and manage the admissions process. The role reports to the Center Director of Marketing and Admissions and ensures activities comply with organization SOPs and applicable regulations.

Key duties include daily census reconciliation, bed board maintenance, insurance verification, coordinating with environmental, nursing, and billing teams, and communicating with referral sources to secure timely

Qualifications

• Experience managing census and admissions processes in healthcare settings.
• Understanding of Medicare and third-party billing processes.
• Ability to coordinate with nursing, billing, and environmental teams.
• Familiarity with admissions SOPs and regulatory compliance.

Responsibilities

• Reconcile Center Census daily.
• Maintain bed board/room assignments and coordinate with Environmental team for readiness.
• Communicate readmissions to Business Development for follow-up and patient/family contact.
• Input patient referral information and manage data logs/reports.

Skills

Regulatory compliance awareness

Interdisciplinary communication

Admissions processes

Education

2 years of experience in Admissions/Marketing in healthcare

Long term care experience

Knowledge of Medicare and 3rd party billing

Knowledge of medical terminology

Job description

OVERVIEW

The Admissions Coordinator is to assist in census development and support the organizations admission process. The Admissions Coordinator reports to and works in concert with the Center Director of Marketing and Admissions. The Admissions Coordinator will ensure that regulatory compliance is met by ensuring that activities are completed in accordance with the standard operating procedures as outlined by the organization.

RESPONSIBILITIES

• Reconcile Center Census daily
• Maintain electronic bed board/room assignments and collaborate daily with Environmental team to ensure patient room readiness (acute DCs, bedholds, planned DCs, room moves, etc.)
• Send Opening Census Report by 9:30AM to designated teams
• Communicate all acute readmissions to Business Development team for follow-up, reach out to patient/family to ensure re-admit to the Center
• Maintain and manage all department data logs and reports- tours, referrals, trend reports.
• Assign and track facility Physician
• Provide Closing Census Report by 5:30PM
• Complete Admissions Checklist and Insurance Verification (MCR, Primary and Co-Insurance) processes
• Check for outstanding balance on all Center readmissions, prior to accepting all referrals. Collect open balances prior to readmission into the Center.
• Obtain necessary approvals on financial and clinical criteria for every all referrals.
• Input all patient referral information into the necessary systems.
• Communicate all questions and decisions to referral sources/Business Development team utilizing the appropriate systems
• Collaborate with Business Development team to gather/collect necessary medical and financial documentation to present to internals teams for approval
• Follow up daily with Business Development teams on the status of new and existing referrals to coordinate Center admissions
• Distribute all necessary paperwork to pertinent staff prior to admission (nurses’ stations, social work, environmental) to ensure Center preparedness for patient arrival
• Assist Director of Admissions and Marketing with facility event planning.
• Attend UR meetings when Admissions Director if not present
• Obtain DC forecast for the week, daily to be included in opening/closing census reports
• Coordinate patient clinical needs on anticipated admission date from the hospital (special beds or equipment, medications, isolation, etc.)
• Provide all anticipated planned patient admission information to MOD/Supervisor for follow up. Collect follow up report in morning meeting.Communicate necessary information to Business Development team
• Complete the required admissions and billing tasks for each patient admission
• Ensure that patient and family are appropriately welcomed and oriented to the Center on admission day
• Complete admissions agreements for new/readmit patients within 24 hours of admission following Admission SOP
• Collect appropriate insurance cards
• Collect private pay funds where appropriate prior to admission (of PP resident)
• Conduct tours for prospective patients, families or business affiliates and complete the necessary follow up

QUALIFICATIONS

EDUCATION / EXPERIENCE

• 2 years of experience in an Admissions/Marketing position in healthcare environment
• Long term care experience required
• Knowledge of Medicare and 3rd party billing
• Knowledge of medical terminology
• Ability to discuss clinical evaluations with physicians and other care givers within facility