Admissions Coordinator

Recovery Unplugged; Fort Lauderdale (FL); À distance; USD 45 000 - 50 000; Plein temps

Avantages offerts par ce poste

Remote work environment

Competitive salary

Bonus opportunities

Medical, dental, and vision insurance

401(k) plan

Paid time off

Life insurance

Career growth opportunities

Résumé du poste

Recovery Unplugged seeks an Admissions Coordinator to manage inquiries and ensure a seamless experience for prospective clients. This full-time, remote role is tied to dedicated 8-hour shifts and HIPAA-compliant processes.

Salary ranges from $45,000 to $50,000 annually, with benefits including health coverage, 401(k), and PTO. Ideal candidates possess strong communication skills and experience in behavioral health admissions.

Qualifications

• High School Diploma preferred; equivalent work experience considered.
• Behavioral health admissions experience preferred.
• Strong computer literacy with Salesforce, Call Tracking Metrics and Outlook.
• Ability to work in a fast-paced, high-call-volume environment with empathy.
• Excellent written and verbal communication skills.
• Remote work capability with minimal supervision.

Responsabilités

• Manage high volumes of inbound admissions inquiries through phone, email, and other channels.
• Use Salesforce as a primary tool for lead tracking, documentation, and workflow management.
• Navigate Call Tracking Metrics and Outlook for communication and follow-up.
• Provide compassionate, professional customer service to prospective clients and their families.
• Maintain meticulous attention to detail while multi-tasking across systems and client cases.
• Coordinate internally with clinical, outreach, and admissions teams to ensure continuity of care.

Connaissances

Communication

Empathy

Attention to detail

Independence

Availability

Formation

High School Diploma or equivalent

Outils

Salesforce

Call Tracking Metrics

Outlook

Description du poste

Description

We're seeking a skilled Admissions Coordinator to join our team. As an Admission Coordinator, you'll play a pivotal role in managing admissions inquiries and ensuring a seamless experience for prospective clients. This is more than a call center role — it’s a front-line opportunity to make a difference in people’s lives every single day.

This full-time remote position offers $45,000 to $50,000 annually, with dedicated 8-hour shifts.

Must reside in any one of the locations we operate in:

Florida

Virginia

Tennessee

New Jersey

Texas

South Carolina

Shifts Available:

2nd Shift

Key Responsibilities

• Manage high volumes of inbound admissions inquiries through phone, email, and other channels.
• Use Salesforce as a primary tool for lead tracking, documentation, and workflow management — proficiency with Salesforce is a strong advantage.
• Navigate Call Tracking Metrics and Outlook efficiently for communication and follow-up.
• Provide compassionate, professional customer service to prospective clients and their families.
• Maintain meticulous attention to detail while multi-tasking across systems and client cases.
• Coordinate internally with clinical, outreach, and admissions teams to ensure continuity of care and a smooth admissions process.
• Uphold client confidentiality and adhere to all HIPAA and privacy regulations.

Benefits

• Competitive salary: $45,000–$50,000 per year
• Remote work environment
• Dedicated 8-hour shifts
• Medical, dental, and vision insurance (available after 60 days)
• 401(k) plan (available after 1 year)
• 80 hours of paid time off (after 90 days)
• Bonus opportunities
• Life insurance
• Supportive, mission-driven team culture
• Career growth opportunities

Requirements

Requirements

• High School Diploma preferred; equivalent work experience will be considered.
• Previous experience in behavioral health admissions preferred
• Strong computer literacy is essential, including experience with Salesforce, Call Tracking Metrics, and Outlook.
• Proven ability to work in a fast-paced, high-call-volume environment while maintaining accuracy and empathy.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote setting with minimal supervision.
• Must have open availability, including evenings and weekends as needed.