Admissions Assistant - Healthcare Setting

Legacy Health And Rehabilitation Of Pleasant Grove LLC; Pleasant Grove (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

401(k) with company match

Paid holidays

Paid vacation

Job summary

Legacy Health and Rehabilitation of Pleasant Grove LLC is accepting applications for an organized Admissions Assistant to support the Admissions and Marketing team in coordinating referrals, documentation, and admission prep from referral to arrival. You will help ensure a smooth admission experience for patients and families in a fast-paced healthcare setting.

This role emphasizes welcoming patients, coordinating with hospitals and case managers, maintaining accurate records, and delivering

Qualifications

• Strong customer service and communication skills.
• Highly organized with excellent attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional communication with patients, families, hospital staff, and healthcare professionals.
• Strong computer and documentation skills.
• Dependable with excellent follow-through.
• Ability to work independently while contributing to a team.
• Positive, outgoing, and professional attitude.
• Understanding of confidentiality and professionalism.

Responsibilities

• Support the Admissions team with incoming referrals and potential admissions.
• Gather, review, and organize referral and admission documentation.
• Help ensure required information is received prior to admission.
• Communicate with hospitals, case managers, referral sources, patients, and families.
• Assist with insurance, demographic, and admission information as needed.
• Prepare admission paperwork and admission packets.
• Help patients and families understand the admission process and what to expect.
• Communicate upcoming admissions to Nursing, Therapy, Dietary, Business Office, and other departments.
• Track referrals and admission status.
• Maintain accurate records and documentation.
• Assist with follow-up calls and referral communication.
• Provide excellent customer service to patients, families, visitors, and referral partners.
• Support the Admissions and Marketing team with administrative and coordination needs.
• Assist with facility tours and inquiries as needed.
• Help ensure patients and families receive a warm, organized welcome upon arrival.

Skills

Customer service

Communication

Organization

Multitasking

Professionalism

Confidentiality

Teamwork

Independent work

Education

High school diploma or equivalent

Associate degree preferred

Job description

Legacy Health and Rehabilitation, where meaningful work meets a team that values YOU!

The Good Stuff! At a Glance!

1. Position Name: Admissions Assistant - Healthcare Setting
2. Pay: Competitive wages (based on experience)
3. Schedule: Full-Time | Monday - Friday | Occasional Weekends As Needed
4. Benefits: Medical, Dental, Vision, Life Insurance, 401(k) with company match
5. Paid Time Off: Paid holidays and paid vacation
6. People-Focused Role: Help patients and families feel welcomed and supported throughout the admission process.
7. Opportunity to Grow: Build valuable experience in healthcare admissions, referral coordination, and long-term care.

Position Summary: Admissions Assistant

We are seeking an organized, personable, and detail oriented Admissions Assistant to support our Admissions and Marketing team and help coordinate a smooth admission experience for patients and families. The admission experience sets the tone for a patient’s entire stay. In this role, you will help ensure that referrals, documentation, communication, and admission preparations are handled accurately and efficiently from the initial referral through the patient's arrival. The Admissions Assistant works closely with Admissions, Nursing, Therapy, the Business Office, hospital case managers, referral sources, patients, and families to help keep everyone informed and the admission process moving smoothly. This is an excellent opportunity for someone who enjoys working with people, staying organized, solving problems, and being part of a fast-paced healthcare team.

Key Responsibilities

• Support the Admissions team with incoming referrals and potential admissions
• Gather, review, and organize referral and admission documentation
• Help ensure required information is received prior to admission
• Communicate with hospitals, case managers, referral sources, patients, and families
• Assist with insurance, demographic, and admission information as needed
• Prepare admission paperwork and admission packets
• Help patients and families understand the admission process and what to expect
• Communicate upcoming admissions to Nursing, Therapy, Dietary, Business Office, and other appropriate departments
• Track referrals and admission status
• Maintain accurate records and documentation
• Assist with follow-up calls and referral communication
• Provide excellent customer service to patients, families, visitors, and referral partners
• Support the Admissions and Marketing team with administrative and coordination needs
• Assist with facility tours and inquiries as needed
• Help ensure patients and families receive a warm, organized welcome upon arrival

What We're Looking For

• Has strong customer service and communication skills
• Is highly organized with excellent attention to detail
• Can manage multiple priorities in a fast-paced environment
• Is professional and comfortable communicating with patients, families, hospital staff, and healthcare professionals
• Has strong computer and documentation skills
• Is dependable and demonstrates excellent follow-through
• Can work independently while remaining an active part of the team
• Has a positive, outgoing, and professional attitude
• Understands the importance of confidentiality and professionalism
• High school diploma or equivalent required
• Associate degree in Healthcare, Business, Marketing, or a related field preferred

"Our Family Caring For Yours"