Admissions Concierge — Seamless Admissions & Same Day Pay

Aristos Rehabilitation and Nursing Center; Cleveland (OH); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Holiday Pay

Same Day Pay

Résumé du poste

Aristos Rehab & Nursing Center in Cleveland, Ohio seeks an Admissions Concierge responsible for guiding new patients and families through the admission journey. You will handle paperwork, coordinate timelines, and liaise with healthcare professionals to ensure a smooth transition into our care setting.

The role emphasizes exceptional customer service, accuracy in documentation, and adherence to HIPAA guidelines within a fast-paced clinical environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to coordinate admissions and gather necessary paperwork.
• Strong attention to detail and record-keeping.
• Knowledge of HIPAA guidelines and patient confidentiality.

Responsabilités

• Greet and welcome new patients and families, explaining services and amenities.
• Coordinate admission process, obtain medical information, paperwork, and appointments.
• Act as liaison between patients, families, and healthcare professionals.
• Maintain accurate patient records and treatment plans in databases.
• Ensure regulatory compliance and HIPAA confidentiality.
• Collaborate with care team on individualized care plans.

Connaissances

Customer service

Administrative support

HIPAA compliance

Record keeping

Healthcare coordination

Formation

High School diploma

Outils

MS Office

Electronic Health Records

Description du poste

Aristos Rehab & Nursing Center in Cleveland, Ohio seeks an Admissions Concierge responsible for guiding new patients and families through the admission journey. You will handle paperwork, coordinate timelines, and liaise with healthcare professionals to ensure a smooth transition into our care setting.

The role emphasizes exceptional customer service, accuracy in documentation, and adherence to HIPAA guidelines within a fast-paced clinical environment.