Admissions Concierge - Onsite, Full-Time Patient Experience

Eminent Care Group; Cleveland (OH); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Holiday Pay

Same Day Pay

Résumé du poste

Aristos Rehab & Nursing Center in Cleveland, OH is hiring an Admissions Concierge to be the primary contact for new admissions, ensuring seamless paperwork, medical information, and scheduling to support a smooth transition.

This role works with families, patients, and healthcare professionals, maintains accurate records per HIPAA, and collaborates with the care team to tailor admission plans that align with patient goals.

Qualifications

• Excellent customer service and communication skills.
• Ability to coordinate admissions and paperwork efficiently.

Responsabilités

• Greet and welcome new patients and families, providing clear communication about our services and amenities
• Coordinate the admission process, including obtaining necessary medical information, completing paperwork, and scheduling appointments
• Serve as a liaison between patients, families, and healthcare professionals, ensuring open communication and addressing any concerns or questions
• Maintain accurate and up-to-date records and databases, including patient information, medical histories, and treatment plans
• Ensure compliance with regulatory requirements and maintain confidentiality and HIPAA guidelines
• Collaborate with the care team to develop individualized care plans, incorporating patient preferences and goals

Description du poste

Aristos Rehab & Nursing Center in Cleveland, OH is hiring an Admissions Concierge to be the primary contact for new admissions, ensuring seamless paperwork, medical information, and scheduling to support a smooth transition.

This role works with families, patients, and healthcare professionals, maintains accurate records per HIPAA, and collaborates with the care team to tailor admission plans that align with patient goals.